Course: BUSI 240- Liberty University
Test: Quiz 4
• Question 1
2 out of 2 points
Scenario F
The Braided Bread company is struggling with how to break into the
bagel market. They see this as an opportunity for growth, as it would not
require any new machinery. The downside is that there is already a bagel
shop in town.
Since Braided Bread has identified the problem, their next step is to
Selected Answer: choose the best decision process.
Response Feedback: The second step involves choosing the best
decision process. This step is really a meta-decision—deciding how to
decide—because it refers to choosing among the different approaches
and processes to make the decision.
• Question 2
2 out of 2 points
Sue Kim is trying to decide which shoes to order for the next
season. She has examined the sales reports and walked the sales floor.
She thinks she has a good idea, but she still asks her staff at the next
meeting though, just to be sure. She is using which contingency for
employee involvement in decision making?
Selected Answer: decision structure
Response Feedback: Subordinates should be involved in some level of
decision making when the leader lacks sufficient knowledge and
subordinates have additional information to improve decision quality. In
many cases, employees are closer to customers and production activities,
so they often know where the company can save money, improve
, product or service quality, and realize opportunities. This is particularly
true for complex decisions where employees are more likely to possess
relevant information.
• Question 3
2 out of 2 points
Escalation of commitment can be minimized by ensuring that
Selected Answer: those who make the decision are different
from those who implement and evaluate it.
Response Feedback: One of the most effective ways to minimize
escalation of commitment and confirmation bias is to ensure that the
people who made the original decision are not the same people who later
evaluate that decision.
• Question 4
2 out of 2 points
Intuition relies on programmed decision routines that speed up our
response to pattern matches or mismatches. These programmed decision
routines are referred to as
Selected Answer: action scripts.
Response Feedback: Intuition relies on action scripts—programmed
decision routines that speed up our responses to pattern matches or
mismatches. Action scripts effectively shorten the decision-making
process by jumping from problem identification to selection of a
solution. In other words, action scripting is a form of programmed
decision making. Action scripts are generic, so we need to consciously
adapt them to the specific situation.
• Question 5
2 out of 2 points
Scenario A
Test: Quiz 4
• Question 1
2 out of 2 points
Scenario F
The Braided Bread company is struggling with how to break into the
bagel market. They see this as an opportunity for growth, as it would not
require any new machinery. The downside is that there is already a bagel
shop in town.
Since Braided Bread has identified the problem, their next step is to
Selected Answer: choose the best decision process.
Response Feedback: The second step involves choosing the best
decision process. This step is really a meta-decision—deciding how to
decide—because it refers to choosing among the different approaches
and processes to make the decision.
• Question 2
2 out of 2 points
Sue Kim is trying to decide which shoes to order for the next
season. She has examined the sales reports and walked the sales floor.
She thinks she has a good idea, but she still asks her staff at the next
meeting though, just to be sure. She is using which contingency for
employee involvement in decision making?
Selected Answer: decision structure
Response Feedback: Subordinates should be involved in some level of
decision making when the leader lacks sufficient knowledge and
subordinates have additional information to improve decision quality. In
many cases, employees are closer to customers and production activities,
so they often know where the company can save money, improve
, product or service quality, and realize opportunities. This is particularly
true for complex decisions where employees are more likely to possess
relevant information.
• Question 3
2 out of 2 points
Escalation of commitment can be minimized by ensuring that
Selected Answer: those who make the decision are different
from those who implement and evaluate it.
Response Feedback: One of the most effective ways to minimize
escalation of commitment and confirmation bias is to ensure that the
people who made the original decision are not the same people who later
evaluate that decision.
• Question 4
2 out of 2 points
Intuition relies on programmed decision routines that speed up our
response to pattern matches or mismatches. These programmed decision
routines are referred to as
Selected Answer: action scripts.
Response Feedback: Intuition relies on action scripts—programmed
decision routines that speed up our responses to pattern matches or
mismatches. Action scripts effectively shorten the decision-making
process by jumping from problem identification to selection of a
solution. In other words, action scripting is a form of programmed
decision making. Action scripts are generic, so we need to consciously
adapt them to the specific situation.
• Question 5
2 out of 2 points
Scenario A
