Course: BUSI 240- Liberty University
Test: Quiz 4
• Question 1
2 out of 2 points
The availability heuristic refers to the tendency
Selected Answer: to estimate the probability of something occurring
by how easily we can recall those events.
Response Feedback: The availability heuristic is the tendency to
estimate the probability of something occurring by how easily we can
recall those events.
• Question 2
2 out of 2 points
Scenario D
Dora and Keith are managers at ABC Corporation. Keith is having
problems in his department with a lack of innovation. In response, he
consults the corporate procedures manual and speaks with his boss about
the right way to solve the problem. Dora is also having a similar
problem in her own department but decides to confront it by hosting
team luncheons where she can learn new perspectives and discuss new
"outside the box" ways to deal with the problem.
Dora is an example of a(n) ________ thinker.
Selected Answer: divergent
Response Feedback: Incubation assists divergent thinking—reframing
the problem in a unique way and generating different approaches to the
issue.
, • Question 3
2 out of 2 points
Numerous studies on participative decision making, task conflict, and
team dynamics have found that involvement
Selected Answer: tests ideas.
Response Feedback: Numerous studies on participative decision
making, task conflict, and team dynamics have found that involvement
brings out more diverse perspectives, tests ideas, and provides more
valuable knowledge, all of which help the decision maker select the best
alternative.
• Question 4
2 out of 2 points
Middle managers of a marketing firm were addressing the problem of
creating eye-catching ads that were able to be easily reproduced in both
color and black and white. One manager said, "The main problem here is
we design using color to lure the consumer instead of relying on the
benefits of the product itself." Which of the following best describes the
decision-making problem that this manager is exhibiting?
Selected Answer: The manager is defining the problem in terms of a
solution.
Response Feedback: Decision makers describe the problem as a veiled
solution. Solution-focused problem identification also occurs because
decision makers are comforted by closure to problems, so they seek out
solutions while still defining the problem.
• Question 5
2 out of 2 points
Test: Quiz 4
• Question 1
2 out of 2 points
The availability heuristic refers to the tendency
Selected Answer: to estimate the probability of something occurring
by how easily we can recall those events.
Response Feedback: The availability heuristic is the tendency to
estimate the probability of something occurring by how easily we can
recall those events.
• Question 2
2 out of 2 points
Scenario D
Dora and Keith are managers at ABC Corporation. Keith is having
problems in his department with a lack of innovation. In response, he
consults the corporate procedures manual and speaks with his boss about
the right way to solve the problem. Dora is also having a similar
problem in her own department but decides to confront it by hosting
team luncheons where she can learn new perspectives and discuss new
"outside the box" ways to deal with the problem.
Dora is an example of a(n) ________ thinker.
Selected Answer: divergent
Response Feedback: Incubation assists divergent thinking—reframing
the problem in a unique way and generating different approaches to the
issue.
, • Question 3
2 out of 2 points
Numerous studies on participative decision making, task conflict, and
team dynamics have found that involvement
Selected Answer: tests ideas.
Response Feedback: Numerous studies on participative decision
making, task conflict, and team dynamics have found that involvement
brings out more diverse perspectives, tests ideas, and provides more
valuable knowledge, all of which help the decision maker select the best
alternative.
• Question 4
2 out of 2 points
Middle managers of a marketing firm were addressing the problem of
creating eye-catching ads that were able to be easily reproduced in both
color and black and white. One manager said, "The main problem here is
we design using color to lure the consumer instead of relying on the
benefits of the product itself." Which of the following best describes the
decision-making problem that this manager is exhibiting?
Selected Answer: The manager is defining the problem in terms of a
solution.
Response Feedback: Decision makers describe the problem as a veiled
solution. Solution-focused problem identification also occurs because
decision makers are comforted by closure to problems, so they seek out
solutions while still defining the problem.
• Question 5
2 out of 2 points
