BUSI 300 QUIZ 1 (Set 1), Verified and Correct answers, Liberty University

BUSI 300 Quiz-1, Liberty University

According to Abraham Maslow's concept of a hierarchy of needs, physiological needs
form the upper-level needs.

a. True

b.
False
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In effective groups, members:
a.
establish norms for standard behavior.

b.
have unique goals, interests, and benefits.

c.
share the same status.

d.
do not have a leader.
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In the context of positive group roles, a reporter is one who maintains records of
events and activities and informs members.

a. True

b.
False
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The following statement shows racial bias: "The chairman of the committee will be delivering a speech."

a. True

b.
False
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Incorrect

Supportive behavior is characterized by leaders who give detailed rules and
instructions and monitor closely that they are followed.

, a. True

b.
False
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Which of the following is true of stereotypes?
a.
They make a person hold a superior view of his or her culture and cultural practices.
b.
They influence the way a person interacts with members of another group.
c.
They weaken preconceived notions about a person based on his or her ethnicity.
d.
They facilitate judging a person based on his or her performance.
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Embellishment or exaggeration of facts in a message is justified while communicating information for
marketing purposes.

a. True

b.
False
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Which of the following is true of the telephone as a communication medium?
a.
It is great for creating a personal connection.

b.
It should not be used for discussing bad news.

c.
It should not be used for sending confidential information.

d.
It makes it difficult to measure message impact.
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In the Johari Window, area II represents what we know about ourselves and what others
know about us.

a. True

, b.
False
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To facilitate effective communication, _____.
a.
a group should have a socializer
b.
a group should be small in size
c.
group members should have different goals to ensure variety
d.
group members should follow a passive communication style
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dentify a true statement about nonverbal communication.
a.
Nonverbal communication does not provide any additional information.

b.
Some nonverbal codes are sent intentionally, and others unintentionally.

c.
Nonverbal communication does not supplement oral forms.

d.
All nonverbal codes are interpreted in the same way across different cultures.
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Which of the following is a difference between area III and area IV of the Johari Window?
a.
Area III designates those things others know about us but that we do not know about ourselves, whereas area IV
represents what we know about ourselves and what others know about us.

b.
Area III represents what we know about ourselves and what others know about us, whereas area IV designates
those things others know about us but that we do not know about ourselves.

c.
Area III represents things we know about ourselves but that others do not know about us, whereas area IV
includes things we do not know about ourselves and others do not know about us.

d.
Area III includes things we do not know about ourselves and others do not know about us, whereas area IV
represents things we know about ourselves but that others do not know about us.
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In career activities, the only form of communication used is verbal communication.

, a. True

b.
False
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Inductive organization of a message can be especially effective if the main idea
confirms the conclusion the audience has drawn from the preceding details.

a. True

b.
False
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Mark and Stephanie's marriage was in trouble. He was depressed and spoke to his best friend, Gladwin,
about his personal issues. In this scenario, Gladwin was most likely involved in _____.
a.
casual listening
b.
selective listening
c.
discriminative listening
d.
empathetic listening
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Writing a passage with a readability index appropriate for the audience guarantees the message will be
understood.

a. True

b.
False
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The _____ is a channel typified by the organizational chart, which is created by management to define
individual and group relationships and to specify lines of responsibility.
a.
formal communication network
b.
grapevine communication network