lOMoARcPSD|11837912
Unit 8: Recruitment and Selection -
Assignment 2
Understanding Business (University of Greenwich)
, lOMoARcPSD|11837912
Unit Number and Title: Unit 8: Recruitment and Selection Process
Learning Aim: B: Undertake a recruitment activity to demonstrate the processes leading to
a successful job offer
Learning Aim C: Reflect on the recruitment and selection process and your individual
performance
Assignment Title: The Recruitment and Selection Process
8/ B.P3: Produce an appropriate and detailed job description and person specification
for a specific job.
Job Description
JOB TITLE: Customer Service Assistant in Aldi
DEPARTMENT: Sales
LOCATION: 51 Belton Road, Loughborough, Leicestershire, LE11 1JA
REPORTING TO: Store manager and assistance store manager
JOB PURPOSE: Provide friendly and welcoming service to customers
while helping the team to meet deadlines and keeping
the store presentable.
KEY RESPONSIBILITIES AND ACCOUNTABILITIES:
1. Maintaining and replenishing stock storewide
2. Operating manual pallet moving equipment
3. Merchandising stock storewide
4. Assisting and serving customers in a professional and efficient manner
5. Operating tills and calculating change manually
6. Answering customer questions
1
, lOMoARcPSD|11837912
7. Conducting in store promotion
8. Notifying customers of sales and special offers
9. Placing orders for products
THE ROLE CHALLENGES
The position of a Shop Assistant involves interacting with customers in the store and
answering any questions that they may have. They also keep the store cleaned, stocked
and fitted with promotional information. As the face of ALDI, the Retail Assistants must be
friendly and polite especially so at the end of your shift or busy. You’ll be on your feet for
most of the day, running from one task to another. For this you will need to be physically
fit, and to love to push yourself. While you’re working a million miles an hour, you must
have cash handling accuracy, therefore a good knowledge of basic mathematics is
essential.
Lastly, due to the nature of fluctuating shifts, the Retail Assistants will also need to be
available and flexible to work any five days out of the week.
HOURS OF WORK
A minimum of 2 shifts per week and can include working during evenings or weekends. All
employees are offered 10 hours contract which can be increased later.
CLOSING DATE
15/03/2019
Job Description
2
, lOMoARcPSD|11837912
3
Unit 8: Recruitment and Selection -
Assignment 2
Understanding Business (University of Greenwich)
, lOMoARcPSD|11837912
Unit Number and Title: Unit 8: Recruitment and Selection Process
Learning Aim: B: Undertake a recruitment activity to demonstrate the processes leading to
a successful job offer
Learning Aim C: Reflect on the recruitment and selection process and your individual
performance
Assignment Title: The Recruitment and Selection Process
8/ B.P3: Produce an appropriate and detailed job description and person specification
for a specific job.
Job Description
JOB TITLE: Customer Service Assistant in Aldi
DEPARTMENT: Sales
LOCATION: 51 Belton Road, Loughborough, Leicestershire, LE11 1JA
REPORTING TO: Store manager and assistance store manager
JOB PURPOSE: Provide friendly and welcoming service to customers
while helping the team to meet deadlines and keeping
the store presentable.
KEY RESPONSIBILITIES AND ACCOUNTABILITIES:
1. Maintaining and replenishing stock storewide
2. Operating manual pallet moving equipment
3. Merchandising stock storewide
4. Assisting and serving customers in a professional and efficient manner
5. Operating tills and calculating change manually
6. Answering customer questions
1
, lOMoARcPSD|11837912
7. Conducting in store promotion
8. Notifying customers of sales and special offers
9. Placing orders for products
THE ROLE CHALLENGES
The position of a Shop Assistant involves interacting with customers in the store and
answering any questions that they may have. They also keep the store cleaned, stocked
and fitted with promotional information. As the face of ALDI, the Retail Assistants must be
friendly and polite especially so at the end of your shift or busy. You’ll be on your feet for
most of the day, running from one task to another. For this you will need to be physically
fit, and to love to push yourself. While you’re working a million miles an hour, you must
have cash handling accuracy, therefore a good knowledge of basic mathematics is
essential.
Lastly, due to the nature of fluctuating shifts, the Retail Assistants will also need to be
available and flexible to work any five days out of the week.
HOURS OF WORK
A minimum of 2 shifts per week and can include working during evenings or weekends. All
employees are offered 10 hours contract which can be increased later.
CLOSING DATE
15/03/2019
Job Description
2
, lOMoARcPSD|11837912
3
