Chapter 1:
Defining Management and Organization
Test Bank
Multiple Choice (25)
1. If management is defined as maximizing organizational productivity through employee
selection and training and task planning, then it is defined consistent with _________.
*a. Scientific management
b. Administrative management
c. Bureaucratic management
d. Human relations theory
Answer location: (Defining Management) p. 3
Question Type: MC
2. _________ is an ongoing process of getting things done through a variety of people with
the least amount of effort, expense, and waste, resulting in the achievement of
organizational goals.
a. Organization
b. Leadership
*c. Management
d. Strategy
Answer location: (Defining Management) p. 3
Question Type: MC
3. Prosecutors represent the state in criminal cases against accused offenders. According
to Blau and Scott’s categories of organizational beneficiaries, the beneficiary of the
prosecutor’s office is best considered the _________.
, a. Owner/manager
b. Rank and file/member
c. Client
*d. Commonwealth
Answer location: (Identifying an Organization) p. 4
Question Type: MC
4. The _________of an organization is/are considered its priorities.
a. Vision
b. Mission
*c. Values
d. Strategic goals
Answer location: (Identifying an Organization) p. 4
Question Type: MC
5. A centralized organization is characterized by which of the following?
a. Lower-level staff make decisions
b. Delegation of authority
*c. Managers making most key decisions
d. Few levels of authority between the top managers and the line staff at the bottom
Answer location: (Identifying an Organization) p. 6
Question Type: MC
6. Which of the following is not a characteristic of a probation office with an informal
organizational structure?
a. Decentralized
b. Loosely connected structures
, c. Horizontal rather than vertical structure
*d. Clearly defined and rigid chain of command
Answer location: (Identifying an Organization) p. 7
Question Type: MC
7. Which of the following is not a part of the systems view of organizations?
a. Inputs
*b. Profit
c. Outputs
d. Feedback
Answer location: (Identifying an Organization) p. 7
Question Type: MC
8. A prison admits new inmates, incarcerates and attempts to rehabilitate them, and, at the
end of their sentences, releases them back into the community. According to the
systems view of organization, the housing and rehabilitating of inmates before release
can best be viewed as one of the prison’s _________.
a. Inputs
b. Outputs
*c. Processes
d. Feedback
Answer location: (Identifying an Organization) p. 7
Question Type: MC
9. Which component of the systems model is often used by individuals outside the
organization to determine if the organization is successful?
a. Inputs
*b. Outputs
, c. Processes
d. Feedback
Answer location: (Identifying an Organization) p. 7
Question Type: MC
10. A prosecutor’s office (a system) is tasked with securing convictions against those
accused of committing crimes. From this perspective, the inputs of a prosecutor’s office
are _________.
*a. Accused offenders
b. Lower crime rates
c. Criminal laws
d. Convictions
Answer location: (Identifying an Organization) p. 7
Question Type: MC
11. A state court system is trying to accept few inputs and little feedback from outside of the
organization. The court is trying to act as a _________system.
a. Open
b. Homeostatic
*c. Closed
d. Equilibrium
Answer location: (Identifying an Organization) p. 10
Question Type: MC
12. Theoretical attempts to explain effective leadership have focused on three broad areas.
Which of the following is not one of these areas?
a. Traits
b. Behaviors
Defining Management and Organization
Test Bank
Multiple Choice (25)
1. If management is defined as maximizing organizational productivity through employee
selection and training and task planning, then it is defined consistent with _________.
*a. Scientific management
b. Administrative management
c. Bureaucratic management
d. Human relations theory
Answer location: (Defining Management) p. 3
Question Type: MC
2. _________ is an ongoing process of getting things done through a variety of people with
the least amount of effort, expense, and waste, resulting in the achievement of
organizational goals.
a. Organization
b. Leadership
*c. Management
d. Strategy
Answer location: (Defining Management) p. 3
Question Type: MC
3. Prosecutors represent the state in criminal cases against accused offenders. According
to Blau and Scott’s categories of organizational beneficiaries, the beneficiary of the
prosecutor’s office is best considered the _________.
, a. Owner/manager
b. Rank and file/member
c. Client
*d. Commonwealth
Answer location: (Identifying an Organization) p. 4
Question Type: MC
4. The _________of an organization is/are considered its priorities.
a. Vision
b. Mission
*c. Values
d. Strategic goals
Answer location: (Identifying an Organization) p. 4
Question Type: MC
5. A centralized organization is characterized by which of the following?
a. Lower-level staff make decisions
b. Delegation of authority
*c. Managers making most key decisions
d. Few levels of authority between the top managers and the line staff at the bottom
Answer location: (Identifying an Organization) p. 6
Question Type: MC
6. Which of the following is not a characteristic of a probation office with an informal
organizational structure?
a. Decentralized
b. Loosely connected structures
, c. Horizontal rather than vertical structure
*d. Clearly defined and rigid chain of command
Answer location: (Identifying an Organization) p. 7
Question Type: MC
7. Which of the following is not a part of the systems view of organizations?
a. Inputs
*b. Profit
c. Outputs
d. Feedback
Answer location: (Identifying an Organization) p. 7
Question Type: MC
8. A prison admits new inmates, incarcerates and attempts to rehabilitate them, and, at the
end of their sentences, releases them back into the community. According to the
systems view of organization, the housing and rehabilitating of inmates before release
can best be viewed as one of the prison’s _________.
a. Inputs
b. Outputs
*c. Processes
d. Feedback
Answer location: (Identifying an Organization) p. 7
Question Type: MC
9. Which component of the systems model is often used by individuals outside the
organization to determine if the organization is successful?
a. Inputs
*b. Outputs
, c. Processes
d. Feedback
Answer location: (Identifying an Organization) p. 7
Question Type: MC
10. A prosecutor’s office (a system) is tasked with securing convictions against those
accused of committing crimes. From this perspective, the inputs of a prosecutor’s office
are _________.
*a. Accused offenders
b. Lower crime rates
c. Criminal laws
d. Convictions
Answer location: (Identifying an Organization) p. 7
Question Type: MC
11. A state court system is trying to accept few inputs and little feedback from outside of the
organization. The court is trying to act as a _________system.
a. Open
b. Homeostatic
*c. Closed
d. Equilibrium
Answer location: (Identifying an Organization) p. 10
Question Type: MC
12. Theoretical attempts to explain effective leadership have focused on three broad areas.
Which of the following is not one of these areas?
a. Traits
b. Behaviors
