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NR 506 Week 2 Discussion: Organizational Change and Ethical-Legal Influences in Advanced Practice Nursing Case Study/Health Care Policy (Spring 2021) GRADED A

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You are a family nurse practitioner employed in a busy primary care office. The providers in the group include one physician and three nurse practitioners. The back-office staff includes eight medical assistants who assist with patient care as well as filing, answering calls from patients, processing laboratory results and taking prescription renewal requests from patients and pharmacies. Stephanie, a medical assistant, has worked in the practice for 10 years and is very proficient at her job. She knows almost every patient in the practice, and has an excellent rapport with all of the providers. Mrs. Smith was seen today in the office for an annual physical. Her last appointment was a year ago for the same reason. During this visit, Mrs. Smith brought an empty bottle of amoxicillin with her and asked if she could have a refill. You noted the patient’s name on the label, and the date on the bottle was 1 week ago. You also noted your name printed on the label as the prescriber. The patient admitted that she called last week concerned about her cough and spoke to Stephanie. You do not recall having discussed this patient with Stephanie nor do the other providers in the practice. Case Study Questions: 1.What are the potential ethical and legal implications for each of the following practice members? Medical assistant Nurse Practitioner Medical Director Practice 2.What strategies would you implement to prevent further episodes of potentially illegal behavior? 3.What leadership qualities would you apply to effect a positive change in the practice? Be thinking about the culture of the practice

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NR 506 Week 2: Organizational Change and Ethical-Legal
Influences in Advanced Practice Nursing Case Study


Case Study Questions:

1. What are the potential ethical and legal implications for each of the following
practice members?

In the case study presented, there are both ethical and legal implications for all members of the
interdisciplinary team involved. The medical assistant has an ethical duty to practice
nonmaleficence to each patient. This includes only participating in behaviors that “do no harm”
in patient care. Medical assistants are responsible for patient record keeping and collection of
patient data and lab specimens, in most primary care settings. Legally, all medical assistants
must be overseen in a hierarchy-fashion by either a nurse practitioner or attending physician,
respective to individual state laws. In the case study, the medical assistant, Stephanie, acted
outside of her scope of practice both ethically and legally. Stephanie was unethical because she
made a medical decision to prescribe Mrs. Smith amoxicillin without the appropriate medical or
nursing training, of which could have caused unwanted patient harm resulting in maleficence to
the patient (ex. allergic reaction, inappropriate dose, adverse event, etc.). Stephanie was entirely
beyond legal practice boundaries because she falsified a nurse practitioner’s identity, likely
forged the APRN’s signature for the script, and she used the nurse practitioner’s license to
misuse the power of diagnostic and prescriptive authority to treat Mrs. Smith. For these
behaviors, Stephanie could potentially experience the following consequences: suspension or
revocation of her license to practice as a medical assistant, monetary fines, jail time, and the
inability practice as a medical assistant in additional states (Office of Professional Licensure and
Certification, 2017).

The nurse practitioner would also be at fault and has ethical and legal implications for
malpractice. The nurse practitioner has ethical implications in the situation because justice was
not practiced. Justice pertains to the notion that all patient are treated equally and fairly. The
nurse practitioner failed to oversee the actions of the medical assistant to ensure that patient care
was being performed fairly and within reason. Legally, it is the nurse practitioner’s wrong-doing
that she did not supervise the actions of the medical assistant. If the nurse practitioner had
evaluated and verified the prescription renewal requests per the practice’s protocols as should
have been completed for all of the patients, perhaps the medical assistant’s actions could have
been prevented. Legal implications for the nurse practitioner include liability for negligent
supervision (Office of Professional Licensure and Certification, 2017).




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Nr 506 week 2 discussion: organizational change an
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