The Certified Six Sigma
Green Belt Handbook
Practice Questions
The following questions are intended to be
used in practicing for the exam offered by
the ASQ on a bi-yearly basis. These
questions have been developed for your
practice and are intended to simulate an
actual exam format.
,The Certified Six Sigma Green Belt Handbook
Practice Question: BOK 1A1-01
Why do organizations use Six Sigma ( 6σ )?
A. Bottom Line Benefits
B. Customer Satisfaction
C. Continuous Improvement
D. All of the above
, Answer BOK 1A1-01
• Implementing Six Sigma:
– Six Sigma is a methodology for pursuing continuous
improvement in customer satisfaction and profit that
goes beyond defect reduction and emphasizes business
process improvement in general.
• Memory Jogger:
– Six Sigma enables quality and continuous improvement
to achieve the highest level of customer satisfaction.
• The correct answer is: D
, The Certified Six Sigma Green Belt Handbook
Practice Question: BOK 1A2-01
Corporate scorecards are organized around financial,
customer, internal process, learning and growth metrics.
As these areas are broken down into components,
projects are NOT limited to:
A. Sigma quality level, defect rate
B. Ease and quickness of completion
C. Profit and loss
D. None of the above
Green Belt Handbook
Practice Questions
The following questions are intended to be
used in practicing for the exam offered by
the ASQ on a bi-yearly basis. These
questions have been developed for your
practice and are intended to simulate an
actual exam format.
,The Certified Six Sigma Green Belt Handbook
Practice Question: BOK 1A1-01
Why do organizations use Six Sigma ( 6σ )?
A. Bottom Line Benefits
B. Customer Satisfaction
C. Continuous Improvement
D. All of the above
, Answer BOK 1A1-01
• Implementing Six Sigma:
– Six Sigma is a methodology for pursuing continuous
improvement in customer satisfaction and profit that
goes beyond defect reduction and emphasizes business
process improvement in general.
• Memory Jogger:
– Six Sigma enables quality and continuous improvement
to achieve the highest level of customer satisfaction.
• The correct answer is: D
, The Certified Six Sigma Green Belt Handbook
Practice Question: BOK 1A2-01
Corporate scorecards are organized around financial,
customer, internal process, learning and growth metrics.
As these areas are broken down into components,
projects are NOT limited to:
A. Sigma quality level, defect rate
B. Ease and quickness of completion
C. Profit and loss
D. None of the above
