a. The art of getting things done through people.
b. Managers give direction to their organizations, provide leadership and decide how to
use organizational resources.
c. Using employees to achieve one’s personal objectives.
d. The process of planning, organization, leading and controlling organizational resources
in the effort to achieve organizational goals.
Answer: c
Diff: 1
Type: MC
Page Reference: 81-82
Skill: recall
Objective: LO1
2) The term efficiency refers to using:
a. the fewest inputs to produce a given level of output.
b. The lowest level of output for the given level of input.
c. The highest level of input for a given level of output
d. The minimal effort required to produce the lowest level of output
Answer: a
Diff: 1
Type: MC
Page Reference: 81
Skill: recall
Objective: LO1
3) The term effectiveness refers to:
a. The pursuit of the maximum output for the minimal level of input
b. The pursuit and achievement of goals that are appropriate for the organization.
c. The pursuit and achievement of maximum profit for the organization
d. The pursuit of all organizational goals.
Answer: b
Diff: 1
Test Bank for Karakowsky and Guriel, The Context of Business, 1e
Copyright © 2015 Pearson Canada Inc. 1
, Type: MC
Page Reference: 81
Skill: recall
Objective: LO1
4) The most commonly considered four central functions of management are:
a. effectiveness, efficiency, profit maximization, leading
b. planning, leading, observing, rewarding
c. planning, organizing, leading, and controlling.
d. leading, managing, organizing, controlling
Answer: d
Diff: 1
Type: MC
Page Reference: 82-83
Skill: recall
Objective: LO1
5) Henry Mintzberg, a management scholar, conducted an in-depth study of managers in
the 1960s. Mintzberg offered a classification of the various roles that managers play as
follows:
a. Leadership roles, management roles, planning roles
b. interpersonal roles, informational roles and decisional roles.
c. Interpersonal roles, leadership roles, decisional roles
d. Interpersonal roles, informational roles, follower roles
Answer: b
Diff: 2
Type: MC
Page Reference: 82-83
Skill: recall
Objective: LO1
6) Interpersonal roles that are typically ceremonial or symbolic in nature are referred to
as:
a. Liaison roles
Test Bank for Karakowsky and Guriel, The Context of Business, 1e
Copyright © 2015 Pearson Canada Inc. 2