3/21/2019 Focused Exam: Infection | Completed | Shadow Health
Education & Empathy : 5 of 6 (83.3%)
During the patient interview, there are a number of opportunities to provide patient education and empathy. The
opportunities listed below are those identified by nursing experts to be of particular importance to this patient.
A Model Statement is provided as an example of an appropriate response to each opportunity.
Opportunities marked as Not Encountered are opportunities that were not elicited in the interview
Opportunities marked as Not Followed Up are missed opportunities that were present in the interview, but
where no statements were made
Opportunities marked as Followed Up were followed up by students, and include the dialogue between
student and patient
1 Symptoms Pain Followed Up
Description: Ms. Young reports abdominal and
costovertebral pain, and burning with urination.
Question
What brings you in today? 07:59 PM
EST
Gracious . . . this pain is just . . . oh, it's just terrible.
Last night, it was there, but not as much . . . not as
much as this morning. It hasn't let up a bit . . .
Empathize
Ooh that sounds awful. 07:59 PM
EST
Thank you, my dear.
Question
Where is your pain? 07:59 PM
EST
I have this awful pain in my back and stomach, and
pain when I urinate.
This study source was downloaded by 100000827506713 from CourseHero.com on 02-09-2022 04:59:32 GMT -06:00
https://app.shadowhealth.com/assignment_attempts/4570688 1/8
https://www.coursehero.com/file/39247445/Focused-ExamGerontInfectionEducationEmpathy-Shadow-Healthpdf/
, 3/21/2019 Focused Exam: Infection | Completed | Shadow Health
When did your pain start? Question
08:00 PM
EST
I felt aches and some pains last night . . . but this
morning . . . I think this morning I started having that
burning sensation when I use the restroom.
Question
Tell me about your back pain. 08:00 PM
EST
Oh yes . . . my back aches . . . and my stomach. It's
this deep aching feeling.
Question
Have you felt nausea? 08:01 PM
EST
No, no nausea or anything like that.
Question
Have you vomited? 08:01 PM
EST
It's been years since I vomited, so I wouldn't say it's a
problem for me.
Empathize
Thats good. 08:01 PM
EST
I appreciate the support.
What have you done to treat UTIs in the past? Question
08:04 PM
EST
This study source was downloaded by 100000827506713 from CourseHero.com on 02-09-2022 04:59:32 GMT -06:00
https://app.shadowhealth.com/assignment_attempts/4570688 2/8
https://www.coursehero.com/file/39247445/Focused-ExamGerontInfectionEducationEmpathy-Shadow-Healthpdf/
Education & Empathy : 5 of 6 (83.3%)
During the patient interview, there are a number of opportunities to provide patient education and empathy. The
opportunities listed below are those identified by nursing experts to be of particular importance to this patient.
A Model Statement is provided as an example of an appropriate response to each opportunity.
Opportunities marked as Not Encountered are opportunities that were not elicited in the interview
Opportunities marked as Not Followed Up are missed opportunities that were present in the interview, but
where no statements were made
Opportunities marked as Followed Up were followed up by students, and include the dialogue between
student and patient
1 Symptoms Pain Followed Up
Description: Ms. Young reports abdominal and
costovertebral pain, and burning with urination.
Question
What brings you in today? 07:59 PM
EST
Gracious . . . this pain is just . . . oh, it's just terrible.
Last night, it was there, but not as much . . . not as
much as this morning. It hasn't let up a bit . . .
Empathize
Ooh that sounds awful. 07:59 PM
EST
Thank you, my dear.
Question
Where is your pain? 07:59 PM
EST
I have this awful pain in my back and stomach, and
pain when I urinate.
This study source was downloaded by 100000827506713 from CourseHero.com on 02-09-2022 04:59:32 GMT -06:00
https://app.shadowhealth.com/assignment_attempts/4570688 1/8
https://www.coursehero.com/file/39247445/Focused-ExamGerontInfectionEducationEmpathy-Shadow-Healthpdf/
, 3/21/2019 Focused Exam: Infection | Completed | Shadow Health
When did your pain start? Question
08:00 PM
EST
I felt aches and some pains last night . . . but this
morning . . . I think this morning I started having that
burning sensation when I use the restroom.
Question
Tell me about your back pain. 08:00 PM
EST
Oh yes . . . my back aches . . . and my stomach. It's
this deep aching feeling.
Question
Have you felt nausea? 08:01 PM
EST
No, no nausea or anything like that.
Question
Have you vomited? 08:01 PM
EST
It's been years since I vomited, so I wouldn't say it's a
problem for me.
Empathize
Thats good. 08:01 PM
EST
I appreciate the support.
What have you done to treat UTIs in the past? Question
08:04 PM
EST
This study source was downloaded by 100000827506713 from CourseHero.com on 02-09-2022 04:59:32 GMT -06:00
https://app.shadowhealth.com/assignment_attempts/4570688 2/8
https://www.coursehero.com/file/39247445/Focused-ExamGerontInfectionEducationEmpathy-Shadow-Healthpdf/
