HRM-522-Week-11-Final-Exam
HRM 522 Week 11 Final Exam – Strayer New
Chapters 7 Through 12
Chapter 7
1. Expert power usually
stems from
a. a superior's credibility with his or her subordinates.
b. the belief that a certain person has the right to exert influence and that certain others have an
obligation to accept it.
c. a person's ability to influence the behavior of others by offering them
something desirable. d. a person's ability to penalize the actions or behavior of
another.
e. a person's perceptions that his or her goals or objectives are similar to another's.
2. Which of the following statements about power is true?
a. The five bases of power are mutually exclusive.
b. People generally use only one base of power to effect change in others.
c. Expert power exists when one person takes actions that will lead that person and others to
achieve their mutual objectives.
d. Power can be used to motivate individuals ethically
or unethically. e. The use of power is unethical.
,HRM-522-Week-11-Final-Exam
3. An organization that delegates decision-making authority as far down the chain of command
as possible and has relatively few formal rules is
a. centralized.
b.
decentralized.
c. flat.
d. tall.
e. ethical.
4. Which of the following is not a characteristic of an ethical corporate culture?
a. Management and the board demonstrate their commitment to strong controls through
their communications and actions.
b. Every employee is encouraged and required to have hands-on involvement in the internal
control system. c. Management conducts itself in a way that is not consistent with the code of
conduct.
d. Employees are expected to be in the communication loop through resolutions and corrective actions.
e. Employees have the ability to report policy exceptions anonymously to any member of the
organization.
,HRM-522-Week-11-Final-Exam
5. Although both structures can create opportunities for unethical conduct, which organizational
structure tends to be more ethical?
a. Tall
b. Flat
c. Centralized
d. Decentralized
e. All organizational structures are equally ethical.
6. The ability to influence the behavior of others by offering them something desirable is
best described as a. coercive power.
b. reward
power. c. expert
power.
d. legitimate
power. e. referent
power.
, HRM-522-Week-11-Final-Exam
7. An advantage of the decentralized organization
is that
a. the focus is on formal rules, policies, and procedures backed up with elaborate
control systems. b. there is a high level of bureaucracy.
c. each worker knows his or her job and what is specifically expected as well as how to carry out
designated tasks.
d. it is adaptable and can quickly respond to
external change. e. there is minimal upward
communication.
8. When developing an ethical culture, there has to
be a(n) element because every organization has
employees
that will try to take advantage if there is an opportunity
for misconduct. a. rules-based
b. statement of
mission c.
ethical d.
compliance
e. punitive
HRM 522 Week 11 Final Exam – Strayer New
Chapters 7 Through 12
Chapter 7
1. Expert power usually
stems from
a. a superior's credibility with his or her subordinates.
b. the belief that a certain person has the right to exert influence and that certain others have an
obligation to accept it.
c. a person's ability to influence the behavior of others by offering them
something desirable. d. a person's ability to penalize the actions or behavior of
another.
e. a person's perceptions that his or her goals or objectives are similar to another's.
2. Which of the following statements about power is true?
a. The five bases of power are mutually exclusive.
b. People generally use only one base of power to effect change in others.
c. Expert power exists when one person takes actions that will lead that person and others to
achieve their mutual objectives.
d. Power can be used to motivate individuals ethically
or unethically. e. The use of power is unethical.
,HRM-522-Week-11-Final-Exam
3. An organization that delegates decision-making authority as far down the chain of command
as possible and has relatively few formal rules is
a. centralized.
b.
decentralized.
c. flat.
d. tall.
e. ethical.
4. Which of the following is not a characteristic of an ethical corporate culture?
a. Management and the board demonstrate their commitment to strong controls through
their communications and actions.
b. Every employee is encouraged and required to have hands-on involvement in the internal
control system. c. Management conducts itself in a way that is not consistent with the code of
conduct.
d. Employees are expected to be in the communication loop through resolutions and corrective actions.
e. Employees have the ability to report policy exceptions anonymously to any member of the
organization.
,HRM-522-Week-11-Final-Exam
5. Although both structures can create opportunities for unethical conduct, which organizational
structure tends to be more ethical?
a. Tall
b. Flat
c. Centralized
d. Decentralized
e. All organizational structures are equally ethical.
6. The ability to influence the behavior of others by offering them something desirable is
best described as a. coercive power.
b. reward
power. c. expert
power.
d. legitimate
power. e. referent
power.
, HRM-522-Week-11-Final-Exam
7. An advantage of the decentralized organization
is that
a. the focus is on formal rules, policies, and procedures backed up with elaborate
control systems. b. there is a high level of bureaucracy.
c. each worker knows his or her job and what is specifically expected as well as how to carry out
designated tasks.
d. it is adaptable and can quickly respond to
external change. e. there is minimal upward
communication.
8. When developing an ethical culture, there has to
be a(n) element because every organization has
employees
that will try to take advantage if there is an opportunity
for misconduct. a. rules-based
b. statement of
mission c.
ethical d.
compliance
e. punitive
