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BSBHRM513 assessment BSBHRM513Manage workforce planning

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Activity 1. 1. How can workforce mobilisation be used to address shortages identified when reviewing data on staff turnover? (50-75 words) 2. The organisation you work for has asked you to analyse their existing workforce to determine areas where there are excesses or shortages or requirements for mobilisation. How would you do this? Explain. (75-125 words) 3. You have analysed the existing workforce of a catering organisation to determine areas where there are excess or shortage of food preparation staff and an excess of serving staff. What would you do to address these excess and shortages? Provide at least five examples. Activity 2. 1. Name three sources you would use to research and review current and predicted external labour supply data, ad demographic and economic data, to forecast human resources supply. What type of information do these sources provide? Why do you think these sources would provide a valuable source of information? (100-120 words) 2. You have been asked to review your organisation`s staff budgets as it is a factory that may affect workforce supply. What 14 things would you include in your calculations? 3. When calculating staff budgets, which method would you use? Why? (100-150 words) Activity 3. 1. By law, what are organisations required to do or not do in relation to diversity of their workforce? (100-150 words) 2. Identify five advantages of having a diverse workforce. Do not limit your responses to those ideas listed in the text. 3. Your organisation develops websites and online marketing tools for small business. The organisation does not have a particularly diverse workforce. In particular, the organisation does not tend to recruit older workers. This is because management feel that older workers will not have the technology skills needed to carry out work, even when they have qualifications in the field. What would you tell them about the need for and benefits of a diverse workforce? (150-200 words) Activity 4. 1. What are retention strategies? (50-70 words) Provide five examples of things an organisation might do in an attempt to retain staff. 2. The organisation you work for makes and sells jewellery. In the past few years, the organisation has found that they are not making money on their line of watches so they have decided, as a part of their organisation strategy, to stop selling watches. This means that the workforce will need to be modified because watchmakers will no longer be needed. How might the organisation modify its workplace? (50-75 words) 3. The organisation you work for sells PC`s and laptops. They have decided that they are going to start selling computer tablets (eg iPads). They are expecting that this will significantly increase sales and will mean that more sales staff are going to needed. How might the organisation modify its workforce in this situation? (100-150 words) Activity 5 1. Define turnover. Why do organisations need to analyse turnover rates? (40-60 words) 2. You have analysed the turnover rates in your organisation and feel that they are unacceptably high. Others in the organisation argue that turnover is to be expected. What would you say to them? (100-150 words) 3. You work for a hotel. In the past year, 35% of the hotel`s employees have left the organisation. The organisation deems this level of turnover to be unacceptable. You have conducted exit interviews with these employees. The reasons employees have cited for leaving the organisation include: More pay Better career opportunity/ restricted opportunities for advancement Lack of challenge Negative relationships with supervisors, managers Overloading employees Incidents of discrimination Health and safety issues Poor job security How would you address unacceptably high staff turnover rates with each of these reasons in mind? (75-100 words) Activity 6 1. How would you explain the difference between role development and career development, both of which can be used as retention stragies? Why is it a good idea to implement each of these strategies? (150-200 words) 2. What one strategy would you implement to retain required skilled labour? You do not have to limit your ideas to those provided in the text. You might have your own ideas as to how organisations can retain skilled labour. Why do you think your chosen strategy is most important or would be most effective in retaining skilled labour? (100-150 words) Activity 7 1. What would you do to manage diversity in the workplace? You do not need to restrict your response to ideas presented in the text. Provide at least 10 examples 2. Write a diversity policy that supports an organisation`s requirements for diversity in the workforce. Activity 8 1. Outline the advantages or disadvantages of the following different methods that can be used to source skilled labour. a. Online recruitment (at least five advantages and one disadvantages) b. Company website advertising (at least one advantage and two disadvantages) c. Newspaper (at least four advantages and three disadvantages) d. Trade and professional journal/ magazines (at least three advantages and one disadvantages) e. Employment/ recruitment agencies (at least three advantages and one disadvantage) f. Direct applicants (at least two advantages and one disadvantage) 2. Your organisation installs home theatre equipment. You have several teams that carry out installations and each team is overseen by a supervisor. One of your supervisors has resigned and you now need to source skilled labour to fill that position. You feel that some of the team members might be suitable for the position. What recruitment strategy might you use in this situation? How would you do this? (100-150 words) Activity 9 1. How might you communicate workforce objectives and rationale to relevant stakeholders/ employees? Provide at least 10 examples. 2. You work for a hospital. Previously, specific nurses were given all weekend shifts. Feedback gathered from other nurses has revealed that all nurses would like the opportunity to work weekends when greater shift penalties are paid. The organisation has decided that from now on weekend shifts will be distributed equally amongst all nurses. Write a memo to be distributed to all the nurses that work for the hospital communicating objectives and rationale of the changes to relevant stakeholders. (150-200 words) Activity 10 1. Identify two groups other than employees whose agreement and endorsement you would seek when setting objectives and targets and creating workforce plans. Explain why their agreement should be sought. (75-125 words) 2. Your organisation has decided that employers will no longer give employees rostered days off to compensate them for working overtime. Instead, employees will now be paid for any overtime they complete. What would you say to obtain agreement and endorsement for these changes? You should provide a transcript of three minute speech that you would give to employees outlining the objectives of this change. You need to show that you have considered objections to or barriers to employee endorsement of this change. (200-300 words) Activity 11 1. What are contingency plan? (50-75 words) 2. Develop a contingency plan to cope the extreme situation of a large number of employees going on strike without notice. (200-300 words) Activity 12 1. What in an implementation plan? (20-20 words) 2. It has been determined that your organisation needs to make changes to its workforce. Some staff will need to be recruited, some will need to undergo training, some will need to be redeployed and others are going to be made redundant. You have been asked to head up team that is going to develop an implementation plan. None of the team has done this before so it is up to you explain what an implementation plan should contain and how it should be written. What would you tell them? (150-200 words) 3. What things would you include in the WBS section of an implementation plan? (100-150 words) Activity 13 1. Read the article and answer the questions provided. According to this article, what are the possible negative effects of when organisations do not develop and implement strategies to assist workforce to deal with organisational change? Provide at least five examples 2. According to this article, what can organisations do to assist the workforce deal with organisational change? Provide at least five examples 3. What are two of the strategies would you develop and implement to assist the workforce in the article deal with organisational change? Why do you think these strategies would be successful in reducing the stress that comes with change and helping employees to deal with change? (100-150 words) Activity 14 1. Outline the issues that can make it difficult for people from diverse cultural backgrounds to secure employment. (150-200 words) 2. Identify six strategies with the potential to attract and recruit more Indigenous Australians to help organisations attract a diverse workforce. You might need to carry out your own research to complete this activity. Activity 15 1. What is succession planning? (50-75 words) 2. Read the extract from article Keys to Best Practice Succession Management and answer the question that follows it. Identify 10 characteristics outlined in the extract of best practice succession planning systems and management that ensure desirable workers are developed and retained 3. How would you identify desirable workers who can be developed and retained to fill key positions that might become vacant within the organisation? You do not have limit your ideas to those provided in the text. Why do you think your method of identifying desirable workers would be best? (75-125 words) Activity 16 1. What is an employer of choice? (30-50 words) 2. Select one organisation that you consider to be an employer of choice. For example, Google is an organisation that is widely considered to be an employer of choice. What programs does your chosen organisation implement to ensure the workplace is an employer of choice? Provide at least five examples. You will need to undertake your own research to complete this activity; however, this research can be carried out online. 3. What program/ benefit would you consider to be the most valuable that might be offered by employers of choice? Explain. (100-150 words) Activity 17 1. An employee who has been with your organisation for many years has handed in their resignation. You are surprised they are leaving and they have not really provided any reasons for their decision to exit. What should you do? (100-150 words) 2. Your organisation does not currently conduct exit interviews when employees leave the organisation. They do not feel that there is anything to be learnt from employees who are clearly disgruntled. They suggest that the employee will not have anything objective to say and that they will only be interested in criticising the organisation. What would you tell them about the need to conduct exit interviews to identify patterns in turnover? (100-200 words) Activity 18 Choose an industry in which there is an undersupply of labour. Summarise the situation in that industry. Explain why there is an undersupply of labour in that industry. What are the effects of the labour trends in this industry on the demand for labour? What can the organisation do to nullify the effects of the labour trends? You will need to carry out your own research to complete this activity. (200-250 words) Activity 19 1. Create a questionnaire that could be used to survey organisational climate to gauge worker satisfaction. The questionnaire should include questions for each of the commonly used categories of organisational climate questionnaires. These questions need to differ from those given in the sample survey. You should ask at least 15 questions. 2. Ask three people to complete your questionnaire. Ideally, these will be thee people from the same workplace but you might chose to survey family or friends about their work climate. What conclusions would you draw from responses to your survey about organisational climate and worker satisfaction? What advice would you give the organisation as a result of your survey? (100-200 words) Activity 20 1. What as the global financial crisis? (50-75 words) 2. What were ten of the effects of the global financial crisis? 3. There has been a downturn in the economy on a global scale. Your organisation, which organises overseas holidays for families has been hit hard by this downturn. People are scared of spending money and are cutting back luxuries including travel. As a result, you have too many staff for the amount of business coming in. what recommendations would you make in response to this situation? Provide at least three examples. Activity 21 Read the article and answer the question that follows it. 1. What are three of the advantages government policy had on labour demand and supply immigration policies have in this example? 2. Choose one current government policy relating to labour demand and supply. This policy should not be the same as the one mentioned in the text. Write a one page report outlining how the government policy affects labour demand and supply. Activity 22 1. You run a security business. You supply bouncers and security guards to a chain of nightclubs. A number of the nightclubs have complained that fights are breaking out in areas of the clubs when security staff are elsewhere. What changes might need to be made to the workforce plan address this issue? (30-50 words) 2. How would you evaluate effectiveness of change processes made to address the nightclub`s concerns against agreed objectives? What should be done if the change was determined to be ineffective? (100-150 words) Summative assessment 1 Question 1 How might organisations gather current information about labour supply relevant to their specific industry or skill requirement? Provide at least 10 examples. Question 2 Outline what industrial relations are and how they can assist organisations in maintaining a skilled workforce. You might need to conduct your own research to answer this question. (100-150 words) Question 3 Describe labour demand forecasting. What is labour supply analysis? (20-50 words) Question 4 There are number of methods which can be used to estimate future staffing requirements and determine what actions need to be taken when forecasts suggest that organisations will have a shortage or surplus of employees. Identify and explain three. (300-400 words)

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Your text here 1


Activity 1

1) How can workforce mobilization be used to address shortages identified when
reviewing data on staff turnover? (50-75)
The workforce mobilizations can identify where in the company they are having too many staff
and where the lack of them is. From this information, they are able to mobilize the right people
and move them around to meet the needs of the organisation. Moving people around should be
based on matching individual skills with organisational needs.

2) The organisation you work for has asked you to analyse their existing workforce to
determine areas where there are excesses or shortages or requirements for mobilization.
How would you do this? Explain (75-125)

I would do an audit of current labour supply. This type of audit provides information about the
number, characteristics, jobs, skills and abilities of employees in the organisation. Also, these
audits inform where each staff is allocated. After that, I would analyse the peak times and how
much job they are doing, how long they have been working, which place they are doing overtime
and where it is quite. All this information will not only show me where we have excesses and
shortages, but also which employees I can move to bring the best result to the organisation, keep
them motivated and send the right people that is able to do the job.


3) You have analyzed the existing workforce of a catering organisation to determine
areas where there are excesses or shortages. You have found that the organisation has a
shortage of food preparation staff and an excess of serving staff. What would you do to
address these excesses and shortages? Provide at least five examples
 Talk to the serving staff: Would ask them if any of them are keen on going to learn more
about food preparation, but would be clear that some of them will have to go anyway, but
knowing who is more interested is better for the organisation as they will be listened and
motivated
 Provide a training about food preparation for all the serving staff: As they are excess, I
would want all of them ready to help in the kitchen when needed
 Job rotation: Make everyone work for a while in the food preparation, they all would be
prepared when a last minute position is needed and they will be able to see which place they like
most
 Reduce shifts for serving staff: Reduce the number of shifts for the serving staff and hire
casuals to help with the food preparation

, Provide a bonus to the ones who would be interested in moving: Sometimes is difficult to
find people to leave their comfort zone to do something they do not know anything about, one
option would be provide a price for the ones keen to develop.

Activity 2

1) Name three sources you would use to research and review current and predicted
external labour supply data, and demographic and economic data, to forecast human
resources supply. What type of information do these sources provide? Why do you think
these sources would provide a valuable source of information? (100-120).
a) Aurora Bureau of Statistics (ABS): It provides to the organisation the statistical
information that will help them to make informed workforce planning decisions. They can
provide information relating to the nation, states and territories and local government areas.
b) Industry groups: Can provide information about labour issues in specific industries.
Samples of external data supplied by industry groups, relating to labour and skills shortages.
c) Competitors Annual Reports: Learn about your competitors is very important to the
development of the organisation and understand what needs to be improved or kept to have
advantage through the competitors

2) You have been asked to review your organisation’s staff budgets as it is a factor that
may affect workforce supply. What 14 things would you include in your calculations?
 Current employees’ salaries
 Salaries of future employee
 Any salary increases that will occur in the budget period
 Any bonuses that will be paid in the budget period
 Taxes
 The cost of worker’s compensation insurance
 Superannuation costs
 The cost of training
 The cost of recruitment
 The cost of any long service leave that will be taken in the budget period
 The cost of holiday leave loading
 The cost of sick leave
 The cost of replacing staff on leave
 Overtime payments

3) When calculating staff budgets, which method would you use? Why? (100-150)

,I would use the Job Position / Salary Grade type. The reason why I would use this one is because
it is simpler than the one by employees as it is calculated by the average salary and they consider
that as soon as a person leaves the company, another one is going to be in place. Despite the fact
that they are not 100% accurate, they can provide to the company a long-term possibility to
analyse how the business is going and their risks, as they can predict that the money budgeted is
going to be “always” the same. Also, I wouldn’t have to update it every time as I consider is
dangerous and more likeable to have mistaken.

Activity 3

1) By law, what are organizations’ required to do or not do in relation to diversity of
their workforce? (100-150)
The organisation must make sure that they are meeting legal obligations under the Equal
Employment Opportunity legislation, which is based on the principle of merit applied fairly in
the workplace. This process involves identifying and eliminating any discriminatory barriers that
cause inequality in the employment of any person or group of person. Under this legislation, it is
unlawful to discriminate against an employee or job applicant on the basis of their
characteristics, such as gender, sexual preference, gender identity, age, religion, race, color,
physical or mental disability, marital status, family and career responsibilities, pregnancy,
breastfeeding, national origin, social origin, political belief/activity, personal association,
industrial activity or physical features.

2) Identify five advantages of having a diverse workforce. Do not limit your responses
to those ideas listed in the text
 Most organisations customers and clients come from diverse backgrounds
 Able to provide target and specialized services to customers
 Served by employees who speak the customer’s native language
 Each culture has a different way to work and do their jobs, a diverse workforce would
help to get the best of each and create a great team
 Reduce taboos about cultures stereotypes

3) Your organisation develops websites and online marketing tools for small business.
The organisation does not have a particularly diverse workforce. In particular, the
organisation does not tend to recruit older workers. This is because management feels that
older workers will not have the technology skills needed to carry out work, even when they

, have qualifications in the field. What would you tell them about the need for and benefits of
a diverse workforce? (150-200)
I would say that even though the older workers does not have much technology skills, they have
more experience than the young ones and could teach them a lot of things that would be
beneficial to the company, at the same time, they would be teaching them about technology.
Having a diverse workforce is not only about work, but also life experience. The older ones can
help the Youngers to be mature, how to deal with difficult customers, what they should say or do
depending on the situation they are in, and those learnings would be taken also to their personal
lives and would help them in the university or personal relationships.
Every learning is beneficial to an organisation and everyone must be open and flexible to the
diversity that they may face.

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