1.1 Multiple Choice
TB_Q1.01 As the text relates, leaders of major corporations believe that _____ is the
most important skill for workers to have.
a. accuracy
b. determination
c. verbalizing
d. listening
Answer: d
Learning Objective: LO 1.1 Explain why it is important to study communication.
Topic: Why Study Communication?
Difficulty Level: Easy
Skill Level: Remember the Facts
TB_Q1.02 The process of acting upon information is the definition of _____.
a. intrapersonal communication
b. communication
c. interpersonal communication
d. human communication
Answer: b
Learning Objective: LO 1.2 Define communication and describe five characteristics of the
communication process.
Topic: The Communication Process
Difficulty Level: Easy
Skill Level: Remember the Facts
TB_Q1.03 In the textbook, the primary distinction between the definition of
,communication and human communication involves _____.
a. acting upon information
b. managing relationships
c. interacting simultaneously
d. making sense out of the world
Answer: d
Learning Objective: LO 1.2 Define communication and describe five characteristics of the
communication process.
Topic: The Communication Process
Difficulty Level: Easy
Skill Level: Remember the Facts
TB_Q1.04 Tonya shook her head in agreement and smiled when Steven suggested
they go out for dinner. Tonya is using ____ to communicate her message.
a. transitions
b. imagination
c. symbols
d. signposts
Answer: c
Learning Objective: LO 1.2 Define communication and describe five characteristics of the
communication process.
Topic: The Communication Process
Difficulty Level: Moderate
Skill Level: Understand the Concepts
,TB_Q1.05 According to the textbook, in its broadest sense, communication is the
process of which of the following?
a. thinking about information
b. sending information
c. acting on information
d. making sure grammar is correct
Answer: c
Learning Objective: LO 1.2 Define communication and describe five characteristics of the
communication process.
Topic: The Communication Process
Difficulty Level: Easy
Skill Level: Remember the Facts
TB_Q1.06 According to the textbook, human communication is the process of
making sense out of the world and sharing that sense with others by creating
meaning through the use of _____ messages.
a. verbal and nonverbal
b. symbolic
c. seen and heard
d. intrapersonal
Answer: a
Learning Objective: LO 1.2 Define communication and describe five characteristics of the
communication process.
Topic: The Communication Process
Difficulty Level: Easy
Skill Level: Remember the Facts
TB_Q1.07 Kimesha listens privately to her iPod on the way to campus and wears her
university T-shirt to class for her Friday lab. Kimesha is expressing her thoughts and
feelings through which of the following?
, a. music
b. art
c. clothing
d. hairdo
Answer: c
Learning Objective: LO 1.2 Define communication and describe five characteristics of the
communication process.
Topic: The Communication Process
Difficulty Level: Moderate
Skill Level: Understand the Concepts
TB_Q1.08 Even though Connor felt strongly about his position on the matter, he
included all opposing views in his presentation because he knew his audience
consisted of people who felt differently than he did. Connor is demonstrating the
idea of being _____.
a. other-oriented
b. self-oriented
c. unintentional
d. intentional
Answer: a
Learning Objective: LO 1.2 Define communication and describe five characteristics of the
communication process.
Topic: The Communication Process
Difficulty Level: Moderate
Skill Level: Apply What You Know
TB_Q1.09 Dr. Johnson posts an announcement on her course web page that she is
administering an exam on Thursday. On Thursday, she is surprised to find that over
half of her students either did not prepare for the exam or did not study the correct
material. This misunderstanding illustrates what aspect of communication
competence?