Human Resource Organisation at Conference Venues & for Events

CONFERENCE &
EVENT MANAGEMENT
Human Resource
Organisation at conference
venues & for events

, DETERMINANTS OF
STAFFING FOR
CONFERENCES vs EVENTS
 The size of the  The size of the
venue venue
 The ownership  The ownership
 The age and design  The event type
of the buildings  The degree of
 The methods by customer service
which the services required
are provided  The levels of supply
 The levels of
demand
2

, STAFFING A COMPONENT OF
THE CONFERENCE & EVENT
PRODUCT
 Provision of conference product is
impossible without staffing as it is
labour intensive
 Quality of a product is dependent upon
the services standards that staffs can
achieve
 Customer satisfaction is achieved
through good team work and leadership
in organising the conference or event.
3