1. Healthcare cost is rising due to
A. the quality of healthcare
B. an aging population
C. new treatments
D. all of these are correct
2. One way to lower the cost of healthcare is
A. to hire more healthcare professionals
B. to increase the use of technology
C. to become an eco-friendly medical practice
D. by efficient use of office equipment
3. What term refers to the computer hardware, software, and networks that are used to record,
store, and manage patient healthcare information?
A. practice management program (PMP)
B. health information technology (HIT)
C. electronic data interchange (EDI)
D. autoposting
4. A practice management program (PMP) is a software program that
A. records patients' payments and prints receipts
B. processes the financial transactions that result from patients' appointments
C. calculates charges for office visits
D. all of these are correct
,5. Which task is NOT performed by a practice management program?
A. creating financial reports
B. billing patients
C. assigning diagnosis codes
D. receiving electronic payments
,6. What does a PMP require to create and transmit healthcare claims?
A. collection of information from various databases
B. transaction data
C. create a claim file
D. collection of information from various databases and create a claim file
7. After a claim file has been transmitted, a PMP does what?
A. delete the claim
B. follow up on the status
C. send an electronic message to the health plan
D. follow up on the status and send an electronic message to health plan
8. Why is monitoring claim status necessary?
A. reduce duplication of payment
B. reduce cost
C. ensure prompt payment of claims
D. all of these are correct
9. What method of filing a claim has replaced paper claim forms?
A. direct billing
B. mailing forms
C. autoposting
D. electronic transmission
10. Which of these are computerized records of one physician's encounters with a patient over
time?
A. electronic medical records (EMRs)
B. electronic health records (EHRs)
C. personal health records (PHRs)
D. documentation records
, 11. Which of these types of information would NOT likely be included in a personal health record
(PHR)?
A. current medications and dosages
B. immunization records
C. all of these are correct
D. family medical history
12. According to the Institute of Medicine, which of the following core functions should be
included in an EHR?
A. decision support
B. order management
C. population reporting and management
D. all are correct
13. According to the Institute of Medicine, which of the following core functions should NOT
necessarily be included in an EHR?
A. health information and data elements
B. procedure coding management
C. patient support
D. administrative support
14. Which records offer a broad focus on a patient's total health experience over the lifespan,
rather than the documentation of episodes of illness or injury?
A. electronic medical records (EMRs)
B. electronic health records (EHRs)
C. personal health records (PHRs)
D. none are correct