Running Head: EMAILS: DOS AND DON’TS 1
Emails: Dos and Don’ts
xxxxxx
Ashford University: COM 425
Instructor: xxxxxxx
xxxxxxxxx
, EMAILS: DOS AND DON’TS
2
Emails: Dos and Don’ts
The traditional way of communication was by writing letters and sending through the
post office; however, this method had gradually decreasing and will mostly becoming obsolete.
The modern way of communication is through email or what Kreps (2011) calls mediated
communication channels. The textbook implies that mediated communication channels often
enable users to quickly and efficiently reach many different organizational participants in a
variety of locations, making it easier for them to share information and coordinate activities from
anywhere in the world (Kreps, 2011). Utilizing emails to contact others helps expedite the
communication process, but by doing so, people become too hasty and made many mistakes
leading to sending unprofessional correspondences in the workplace. McKay (n.d.), the author
of “Email Etiquette: Rules for Business Correspondence” suggests many tips on how to write
professional emails to boss, colleagues, clients or prospective employers. I agree most of her tips
from the article to include mind your manners, watch your tone, be concise, avoid texting
abbreviations, use a professional email address, and many more. However, I don’t agree with
her idea on fully using email to communicate instead making a phone call. Now that I have
explained what I like and dislike about McKay’s article, let me elaborate more on this topic.
For and Against the Article’s
Tips
As mentioned from above, I do like many tips given by McKay in her article of Email
Etiquette; however, I do have a bit of disagreement on her last comment. One of McKay’s tips
that I like is “Avoid texting abbreviations.” She suggests that is fine if the recipient is a friend.
However, business email should be more formal (McKay, n.d.). The problem that causes people
to abbreviate when writing professional emails was because they so used to writing text
Emails: Dos and Don’ts
xxxxxx
Ashford University: COM 425
Instructor: xxxxxxx
xxxxxxxxx
, EMAILS: DOS AND DON’TS
2
Emails: Dos and Don’ts
The traditional way of communication was by writing letters and sending through the
post office; however, this method had gradually decreasing and will mostly becoming obsolete.
The modern way of communication is through email or what Kreps (2011) calls mediated
communication channels. The textbook implies that mediated communication channels often
enable users to quickly and efficiently reach many different organizational participants in a
variety of locations, making it easier for them to share information and coordinate activities from
anywhere in the world (Kreps, 2011). Utilizing emails to contact others helps expedite the
communication process, but by doing so, people become too hasty and made many mistakes
leading to sending unprofessional correspondences in the workplace. McKay (n.d.), the author
of “Email Etiquette: Rules for Business Correspondence” suggests many tips on how to write
professional emails to boss, colleagues, clients or prospective employers. I agree most of her tips
from the article to include mind your manners, watch your tone, be concise, avoid texting
abbreviations, use a professional email address, and many more. However, I don’t agree with
her idea on fully using email to communicate instead making a phone call. Now that I have
explained what I like and dislike about McKay’s article, let me elaborate more on this topic.
For and Against the Article’s
Tips
As mentioned from above, I do like many tips given by McKay in her article of Email
Etiquette; however, I do have a bit of disagreement on her last comment. One of McKay’s tips
that I like is “Avoid texting abbreviations.” She suggests that is fine if the recipient is a friend.
However, business email should be more formal (McKay, n.d.). The problem that causes people
to abbreviate when writing professional emails was because they so used to writing text
