Your name
COM425 Communication in Organizations
Instructor Kay Green
Date
, Email Etiquette
As a Petty Officer First Class in the United States Navy I understand the importance of
broad leadership and effective managerial skills to mentor, train, and develop tomorrow’s
Sailors. I have the ability to adapt to any situation and having the proper set of communication
skills are vital to this success. Email is a major part of the formal communication process in
today’s military now more than ever. This paper will analyze my thoughts on the article “Email
etiquette: Tips for professional email”, and will explore which tips that were helpful, too
obvious, and common sense. The paper will also describe if there were any tips that made me
disagree with the author, and identify which tips, if any, that I will adapt into my computer-
mediated communication (Kreps, 2011).
The article “Email etiquette: Tips for professional email” was an outstanding guide to
professional email writing and etiquette. I thought the article by Dawn McKay was a great
starting point for anyone who is seeking to enhance their email etiquette for professionalism.
Many organizational participants spend the majority of their time each day logged on to
computer systems. Computers serve a wide range of organizational functions. Organizational
participants use their computers to communicate with others via email as a form of official
formal communication that represents the organization (McKay, 1997).
It has become increasingly important for organizations to provide computer and email
protocol training for organization members to teach computer etiquette for users. These training
programs recommend the appropriate use of email, including appropriate uses of language and
images, tactful decision making about whom to copy messages to, and acceptable topics for
electronic communication (Kreps, 2011). It is important to understand the rules for professional
writing in regards to sending emails in a professional working environment. Proper training and