Chapter 01
Managers and Managing
True / False Questions
1. Organizations are collections of people who work together and coordinate their actions to
achieve a wide variety of goals.
True False
2. Management is the planning, organizing, leading, and controlling of resources in order to
achieve organizational goals both effectively and efficiently.
True False
3. An organization’s resources include assets such as people and their skills, know-how, and
experience.
True False
4. Organizations are effective when managers minimize the amount of input resources.
True False
5. Organizational performance is a measure of how efficiently and effectively managers use
available resources to satisfy customers and achieve organizational goals.
True False
,6. Efficiency is a measure of the appropriateness of the goals that managers have selected for
the organization to pursue and the degree to which the organization achieves those goals.
True False
7. At a recent staff meeting, Jim was praised by his CEO for always choosing the right goals to
pursue. The quality that Jim displays here is efficiency.
True False
8. Managers affect society directly with their decisions regarding the use of resources.
True False
9. Management teaches people not yet in positions of authority how to lead coworkers, solve
conflicts between them, achieve team goals, and thus increase performance.
True False
10. The essential tasks of management include planning, organizing, leading, and controlling.
True False
11. Leading is the process that managers use to select the goals for the organization.
True False
12. As a part of planning, managers establish accurate measuring and monitoring systems to
evaluate how well the organization has achieved its goals.
True False
,13. Strategies are a cluster of decisions concerning what organizational goals to pursue, what
actions to take, and how to use resources to achieve these goals.
True False
14. Planning strategies is a simple and straightforward process, since it is done under
circumstances when the result is known and assured.
True False
15. A low-cost strategy allows an organization to attract customers by selling goods of inferior
quality at a very low price.
True False
16. Categorizing people according to their salary into various departments of an organization is
known as organizing.
True False
17. During the planning process, managers lay out the lines of authority and responsibility
between different individuals and groups.
True False
18. Managers engaged in the controlling function of management energize their employees and
ensure they understand their role in achieving organizational goals.
True False
19. An outcome of the controlling function should be the ability to measure the organization's
performance accurately.
True False
, 20. First-line managers are responsible for the daily supervision of the nonmanagerial employees
who perform the specific activities necessary to produce goods and services.
True False
21. First-line managers typically supervise middle managers.
True False
22. Top managers are responsible for the performance of all departments.
True False
23. The importance of planning, organizing, leading, and controlling remains the same
irrespective of a manager’s position in the managerial hierarchy.
True False
24. The amount of time that managers spend planning and organizing resources decreases as
they ascend the hierarchy within the organization.
True False
25. The lower a manager's position is in the organization's hierarchy, the lesser time she spends
in leading and controlling the first-line managers of the organization.
True False
26. The ability to distinguish between the cause and the effect of a problem in an organization is
an important part of the technical skills of a manager.
True False
Managers and Managing
True / False Questions
1. Organizations are collections of people who work together and coordinate their actions to
achieve a wide variety of goals.
True False
2. Management is the planning, organizing, leading, and controlling of resources in order to
achieve organizational goals both effectively and efficiently.
True False
3. An organization’s resources include assets such as people and their skills, know-how, and
experience.
True False
4. Organizations are effective when managers minimize the amount of input resources.
True False
5. Organizational performance is a measure of how efficiently and effectively managers use
available resources to satisfy customers and achieve organizational goals.
True False
,6. Efficiency is a measure of the appropriateness of the goals that managers have selected for
the organization to pursue and the degree to which the organization achieves those goals.
True False
7. At a recent staff meeting, Jim was praised by his CEO for always choosing the right goals to
pursue. The quality that Jim displays here is efficiency.
True False
8. Managers affect society directly with their decisions regarding the use of resources.
True False
9. Management teaches people not yet in positions of authority how to lead coworkers, solve
conflicts between them, achieve team goals, and thus increase performance.
True False
10. The essential tasks of management include planning, organizing, leading, and controlling.
True False
11. Leading is the process that managers use to select the goals for the organization.
True False
12. As a part of planning, managers establish accurate measuring and monitoring systems to
evaluate how well the organization has achieved its goals.
True False
,13. Strategies are a cluster of decisions concerning what organizational goals to pursue, what
actions to take, and how to use resources to achieve these goals.
True False
14. Planning strategies is a simple and straightforward process, since it is done under
circumstances when the result is known and assured.
True False
15. A low-cost strategy allows an organization to attract customers by selling goods of inferior
quality at a very low price.
True False
16. Categorizing people according to their salary into various departments of an organization is
known as organizing.
True False
17. During the planning process, managers lay out the lines of authority and responsibility
between different individuals and groups.
True False
18. Managers engaged in the controlling function of management energize their employees and
ensure they understand their role in achieving organizational goals.
True False
19. An outcome of the controlling function should be the ability to measure the organization's
performance accurately.
True False
, 20. First-line managers are responsible for the daily supervision of the nonmanagerial employees
who perform the specific activities necessary to produce goods and services.
True False
21. First-line managers typically supervise middle managers.
True False
22. Top managers are responsible for the performance of all departments.
True False
23. The importance of planning, organizing, leading, and controlling remains the same
irrespective of a manager’s position in the managerial hierarchy.
True False
24. The amount of time that managers spend planning and organizing resources decreases as
they ascend the hierarchy within the organization.
True False
25. The lower a manager's position is in the organization's hierarchy, the lesser time she spends
in leading and controlling the first-line managers of the organization.
True False
26. The ability to distinguish between the cause and the effect of a problem in an organization is
an important part of the technical skills of a manager.
True False
