First Attempt
Question 1
4 out of 4 points
Improvement is needed for an organization to survive because:
Selected
Answer:
All of the
above
Correct
Answer: All of the
above
Question 2
4 out of 4 points
Why is it so difficult for a person or an organization to improve?
Selected
Answer: All of the
above
Correct
Answer:
All of the
above
Question 3
4 out of 4 points
A SIPOC map is:
Selected
Answer:
A comprehensive view of a process including customers
and suppliers
Correct
Answer: A comprehensive view of a process including customers
and suppliers
Question 4
4 out of 4 points
Lean manufacturing, Six Sigma, Total Quality Management are some of the
new systems for managing and improving an organization. What is a
common theme running through these approaches?
Selected
Answer: Improvement is accomplished by improving the processes we
use to do out work
Correct
Answer:
Improvement is accomplished by improving the processes we
use to do out work
, Question 5
4 out of 4 points
Problem solving activities typically include:
Selected
Answer:
None of the
above
Correct
Answer: None of the
above
Question 6
4 out of 4 points
The fact that processes tend to be dynamic, rather than static, is a key
principle of statistical thinking. Which of the following is a natural
consequence of this fact?
Selected
Answer: Summary statistics, such as averages, are
often misleading
Correct
Answer:
Summary statistics, such as averages, are
often misleading
Question 7
4 out of 4 points
The Statistical Thinking Strategy has significant commonality with the
scientific method. Which of the following statistical thinking principles is
NOT generally associated with the scientific method?
Selected
Answer:
None of the
above
Correct
Answer: None of the
above
Question 8
4 out of 4 points
Figure 2.16 shows a chart of the Dow Jones Industrial Average from 1990
through 2011. This plot reveals some obvious change points, such as the
2008 financial collapse, and some unexplainable short-term variation.
Assuming that these are the only sources of variation in this plot, what
source of variation is NOT visible in the plot?
Selected
Answer: Structural
variation