W. E. Deming commented “You don’t have to make these changes, survival is not mandatory.”
His message is:
Answer
Selected
Answer: All of the above
Correct
Answer: Business changes in response to changing market needs are essential to the
long-term success of the business
Question 2
4 out of 4 points
The principal drivers of the rapid change in the global economy are:
Answer
Selected Answer:
A and B above
Correct Answer:
A and B above
Question 3
4 out of 4 points
The standard deviation is:
Answer
Selected Answer:
A statistic that is often used to measure the variation of a process
Correct Answer:
A statistic that is often used to measure the variation of a process
Question 4
0 out of 4 points
A SIPOC map is:
Answer
, Selected
Answer: All of the above
Correct Answer:
A comprehensive view of a process including customers and
suppliers
Question 5
4 out of 4 points
Lean manufacturing, Six Sigma, Total Quality Management are some of the new
systems for managing and improving an organization. What is a common theme running
through these approaches?
Answer
Selected
Answer: Improvement is accomplished by improving the processes we use to
do out work
Correct
Answer: Improvement is accomplished by improving the processes we use to
do out work
Question 6
4 out of 4 points
In the soccer case study, Coach Hau developed a flowchart of the steps one goes through
to properly “head” the ball, and then developed unique drills to develop the team’s skills
in each of these steps. This approach is an example of what statistical thinking principle?
Answer
Selected Answer:
All activities can be viewed as a process
Correct Answer:
All activities can be viewed as a process
Question 7
0 out of 4 points
The Statistical Thinking Strategy has significant commonality with the scientific
method. Which of the following statistical thinking principles is NOT generally
associated with the scientific method?
, Answer
Selected
Answer: Our knowledge increases through each cycle of data collection and
analysis
Correct Answer:
None of the above
Question 8
4 out of 4 points
Figure 2.15 displays a model of the statistics discipline, showing the relationship
between statistical thinking, statistical engineering, and statistical methods and tools.
Which of the following is a principle illustrated by this model?
Answer
Selected
Answer: Statistical engineering links the methods and tools to the statistical
thinking philosophy, to ensure they are appropriately applied
Correct
Answer: Statistical engineering links the methods and tools to the statistical
thinking philosophy, to ensure they are appropriately applied
Question 9
4 out of 4 points
Analysts have noticed that October tends to be a bad month in the collections
department – our collections on past due accounts tend to be consistently lower in
October. This issue should be considered:
Answer
Selected Answer:
A form of structural variation
Correct Answer:
A form of structural variation
Question 10
4 out of 4 points
In the advertising case study, the unexpected “V” shaped pattern in the plot of
advertising dollars versus sales indicated what?
W. E. Deming commented “You don’t have to make these changes, survival is not mandatory.”
His message is:
Answer
Selected
Answer: All of the above
Correct
Answer: Business changes in response to changing market needs are essential to the
long-term success of the business
Question 2
4 out of 4 points
The principal drivers of the rapid change in the global economy are:
Answer
Selected Answer:
A and B above
Correct Answer:
A and B above
Question 3
4 out of 4 points
The standard deviation is:
Answer
Selected Answer:
A statistic that is often used to measure the variation of a process
Correct Answer:
A statistic that is often used to measure the variation of a process
Question 4
0 out of 4 points
A SIPOC map is:
Answer
, Selected
Answer: All of the above
Correct Answer:
A comprehensive view of a process including customers and
suppliers
Question 5
4 out of 4 points
Lean manufacturing, Six Sigma, Total Quality Management are some of the new
systems for managing and improving an organization. What is a common theme running
through these approaches?
Answer
Selected
Answer: Improvement is accomplished by improving the processes we use to
do out work
Correct
Answer: Improvement is accomplished by improving the processes we use to
do out work
Question 6
4 out of 4 points
In the soccer case study, Coach Hau developed a flowchart of the steps one goes through
to properly “head” the ball, and then developed unique drills to develop the team’s skills
in each of these steps. This approach is an example of what statistical thinking principle?
Answer
Selected Answer:
All activities can be viewed as a process
Correct Answer:
All activities can be viewed as a process
Question 7
0 out of 4 points
The Statistical Thinking Strategy has significant commonality with the scientific
method. Which of the following statistical thinking principles is NOT generally
associated with the scientific method?
, Answer
Selected
Answer: Our knowledge increases through each cycle of data collection and
analysis
Correct Answer:
None of the above
Question 8
4 out of 4 points
Figure 2.15 displays a model of the statistics discipline, showing the relationship
between statistical thinking, statistical engineering, and statistical methods and tools.
Which of the following is a principle illustrated by this model?
Answer
Selected
Answer: Statistical engineering links the methods and tools to the statistical
thinking philosophy, to ensure they are appropriately applied
Correct
Answer: Statistical engineering links the methods and tools to the statistical
thinking philosophy, to ensure they are appropriately applied
Question 9
4 out of 4 points
Analysts have noticed that October tends to be a bad month in the collections
department – our collections on past due accounts tend to be consistently lower in
October. This issue should be considered:
Answer
Selected Answer:
A form of structural variation
Correct Answer:
A form of structural variation
Question 10
4 out of 4 points
In the advertising case study, the unexpected “V” shaped pattern in the plot of
advertising dollars versus sales indicated what?
