Score 16/25
You passed this Milestone
16 questions were answered correctly.
UNIT 1 — MILESTONE 1
9 questions were answered incorrectly.
1
Which scenario is the best example of culture getting in the way of effective communication?
The music that Andrew used in his presentation was too loud for the conference room.
Andrew told jokes to increase audience engagement.
Andrew wore a suit and tie while making his speech, but his audience was in shorts and t-shirts.
Andrew's examples were primarily geared towards the women in the audience.
CONCEPT
Culture
Be an Open-Minded Listener
Causes of Poor Listening
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2
Sandra, a school gym teacher, is preparing to speak at the opening of a children's playground. Sandra knows that
the whole town is invited and that the school children will be very excited to use the new playground. After
determining the probable perspectives and interests of her audience, Sandra adds slang to her speech, and
encourages the audience to text their friends about the event.
In the situation above, Sandra attempted to account for (A) ethnicity when preparing her speech.
Move the terms into the correct blanks
A
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ethnicity age gender group membership
CONCEPT
Age
Group Membership
Religion
Culture, Ethnicity, and Race
Gender (audience)
Sexual Orientation
Education
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3
Select the example in which cultural differences between the speaker and the audience may affect
communication.
A presenter at a conference for addressing climate change wears an elaborate dress as part of a custom,
drawing the attention of the crowd.
A software entrepreneur describes all of the uses men could find for a new cell phone during a product
unveiling.
A teacher realizes that many of his students cannot follow his plan for a class because they do not own or
have access to laptops.
A boss waits until late in the work day to deliver a speech to his staff members, and as a result, many of
them are distracted.
CONCEPT
Context of Culture and Gender
Audience
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4
When soliciting information, sometimes a speaker will (A) use direct observation , which enables him or
her to ask questions that can tailor the information received in real time.
Move the terms into the correct blanks
A
use direct observation use a Likert-type scale issue a questionnaire conduct an interview
CONCEPT
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