Which of the following factors influences the structure of an organization?
a.Age of the building
b.Brand of computer system
c.Number of employees
d.Square footage of the facility
Within nursing practice, the use of advanced practice roles is an example of:
a.cross-training.
b.departmentalization.
c.fragmentation.
d.specialization.
The nursing chief executive officer (CEO) works in a major rehabilitation and subacute facility
network. Her span of control refers to the number of:
a.miles in which the network resides.
b.ancillary staff accountable to her.
c.nurses and non-nurses reporting to her.
d.inpatients that the facilities service.
A nurse manager is responsible for a unit consisting of 40 nurses who report to two clinical
supervisors. In addition, there are 10 support staff who report to an administrative supervisor.
The subordinates reporting to this manager are known as which dimension of organizational
design?
a.Division of labor
b.Hierarchy
c.Span of control
d.Decentralization
A staff nurse has been working in the neonatal critical care unit for 10 years. She believes that a
professional nurse is a lifelong learner. Many staff members come to her for clinical problem
solving and advice. This nurse has:
,a.decisional authority.
b.formal power.
c.informal power.
d.quantum authority.
An organizational chart with one line of management and one line of staff reflects which of the
following types of organizational structures?
a.Authoritarian structure
b.Flat structure
c.Power structure
d.Vertical structure
The phrase "the buck stops here" best describes which of the following terms?
a.Accountability
b.Authority
c.Responsibility
d.Trustworthiness
Patient surveys convey that they are uncertain about who is the registered nurse (RN). The CEO
makes a decision that mandates that white nursing caps will be worn by all RNs and blue
nursing caps by all licensed practical nurses to differentiate professional nurses and
occupational nurses from nurses' aides and other ancillary staff. Which type of structure does
this represent?
a.Centralized
b.Decentralized
c.Nonparticipative
d.Participative
The patient is a 69-year-old woman who has a history of diabetes mellitus, peripheral vascular
disease, and myocardial infarctions. She was admitted to the hospital with a stroke and is being
transferred to a subacute facility and then to a rehabilitation facility. At every transfer she must
review her entire history, provide telephone numbers of family members, list all 30 of her
medications, and list all home care and medical supply companies. Which of these processes
could improve the fragmentation in work flow?
a.Departmentalization
b.Standardization
, c.Specialization
d.Subdivision
The ways in which work is divided and coordinated among members and the resulting network
of relationships, roles, and work groups is the:
a.organization.
b.organizational social structure.
c.structure.
d.formal relationship.
According to the _____ organizational approach, organizations are logical and predictable with
identifiable and scientifically measurable characteristics that can be predicted, observed, or
manipulated.
a.objective
b.subjective
c.postmodern
d.realistic
Which organizational theory emphasized the informal aspects of organization social structure
and was influenced by the Hawthorne experiments?
a.Bureaucratic theory
b.Scientific management school
c.Classical management theory
d.Human relations school
The division of work by occupation or function is a form of:
a.specialization.
b.interdependence.
c.uncertainty.
d.technology.
Standardization of _____ provides a uniform structure for information delivery and flow in
order to facilitate exchange among those involved in common work processes.
a.physician orders