Enterprise Systems for Management, 2e (Motiwalla/Thompson)
Chapter 1 Introduction to Enterprise Systems for Management
1) The Hershey's example shows the complexity of implementing ERP systems in
organizations.
Answer: TRUE
Diff: 1 Page Ref: 3
2) In the early days of ERP implementation, management clearly understood the
magnitude of organizational issues to consider before and during ERP implementations.
Answer: FALSE
Diff: 1 Page Ref: 3
3) ERP systems are not much different from conventional software packages like
Microsoft Office.
Answer: FALSE
Diff: 1 Page Ref: 3
4) ERP implementations usually go beyond technical issues, to include people, process
and change issues.
Answer: TRUE
Diff: 2 Page Ref: 3
5) eBusiness is an adaptive technology as opposed to ERP which is a disruptive
technology.
Answer: FALSE
Diff: 2 Page Ref: 24
,6) During the input phase of an Information System, the people components are most
prominent.
Answer: TRUE
Diff: 2 Page Ref: 5
7) No single information system can support all the needs of a business.
Answer: TRUE
Diff: 1 Page Ref: 4
8) At the mid-management level, functions are highly structured and the resources are
predefined.
Answer: FALSE
Diff: 2 Page Ref: 5
9) Quantitative requirements are usually much greater at the operational level.
Answer: TRUE
Diff: 2 Page Ref: 6
10) Strategic level functions are usually more unstructured.
Answer: TRUE
Diff: 2 Page Ref: 5
11) Because of the increasing pressure of global competition, businesses are becoming
less integrated and more compartmentalized.
Answer: FALSE
,Diff: 2 Page Ref: 5
12) The goal of an ERP system is to integrate data and support all the major functions
across the organization.
Answer: TRUE
Diff: 1 Page Ref: 6
13) One problem with ERP systems is that they do not update data in real-time.
Answer: FALSE
Diff: 1 Page Ref: 8
14) Historically, each department had its own separate computer system that was
designed for the specific tasks in that department.
Answer: TRUE
Diff: 2 Page Ref: 7
15) In the 1960s and 1970s organizations first began to focus on developing integrated,
enterprise systems.
Answer: FALSE
Diff: 1 Page Ref: 9
16) ERP systems grew primarily out of MRP and MRP II.
Answer: TRUE
Diff: 2 Page Ref: 9
17) ERP II expanded to include B2B functions and EDI.
Answer: TRUE
, Diff: 3 Page Ref: 9
18) ERP systems today have evolved to the more flexible mainframe and centralized
legacy application architecture.
Answer: FALSE
Diff: 2 Page Ref: 9
19) ERP systems usually don't require businesses to change their business processes.
Answer: FALSE
Diff: 2 Page Ref: 10
20) It is generally easier for an organization to modify the ERP software to fit their
existing business processes.
Answer: FALSE
Diff: 3 Page Ref: 10
Chapter 1 Introduction to Enterprise Systems for Management
1) The Hershey's example shows the complexity of implementing ERP systems in
organizations.
Answer: TRUE
Diff: 1 Page Ref: 3
2) In the early days of ERP implementation, management clearly understood the
magnitude of organizational issues to consider before and during ERP implementations.
Answer: FALSE
Diff: 1 Page Ref: 3
3) ERP systems are not much different from conventional software packages like
Microsoft Office.
Answer: FALSE
Diff: 1 Page Ref: 3
4) ERP implementations usually go beyond technical issues, to include people, process
and change issues.
Answer: TRUE
Diff: 2 Page Ref: 3
5) eBusiness is an adaptive technology as opposed to ERP which is a disruptive
technology.
Answer: FALSE
Diff: 2 Page Ref: 24
,6) During the input phase of an Information System, the people components are most
prominent.
Answer: TRUE
Diff: 2 Page Ref: 5
7) No single information system can support all the needs of a business.
Answer: TRUE
Diff: 1 Page Ref: 4
8) At the mid-management level, functions are highly structured and the resources are
predefined.
Answer: FALSE
Diff: 2 Page Ref: 5
9) Quantitative requirements are usually much greater at the operational level.
Answer: TRUE
Diff: 2 Page Ref: 6
10) Strategic level functions are usually more unstructured.
Answer: TRUE
Diff: 2 Page Ref: 5
11) Because of the increasing pressure of global competition, businesses are becoming
less integrated and more compartmentalized.
Answer: FALSE
,Diff: 2 Page Ref: 5
12) The goal of an ERP system is to integrate data and support all the major functions
across the organization.
Answer: TRUE
Diff: 1 Page Ref: 6
13) One problem with ERP systems is that they do not update data in real-time.
Answer: FALSE
Diff: 1 Page Ref: 8
14) Historically, each department had its own separate computer system that was
designed for the specific tasks in that department.
Answer: TRUE
Diff: 2 Page Ref: 7
15) In the 1960s and 1970s organizations first began to focus on developing integrated,
enterprise systems.
Answer: FALSE
Diff: 1 Page Ref: 9
16) ERP systems grew primarily out of MRP and MRP II.
Answer: TRUE
Diff: 2 Page Ref: 9
17) ERP II expanded to include B2B functions and EDI.
Answer: TRUE
, Diff: 3 Page Ref: 9
18) ERP systems today have evolved to the more flexible mainframe and centralized
legacy application architecture.
Answer: FALSE
Diff: 2 Page Ref: 9
19) ERP systems usually don't require businesses to change their business processes.
Answer: FALSE
Diff: 2 Page Ref: 10
20) It is generally easier for an organization to modify the ERP software to fit their
existing business processes.
Answer: FALSE
Diff: 3 Page Ref: 10
