,Table of contents
1. Topic glossaries.......................................................................................................................................... 2
2. Summaries............................................................................................................................................... 26
2.1 International students in the Netherlands...................................................................................................26
2.2 Experiences of studying in the Netherlands.................................................................................................27
3. Interview report....................................................................................................................................... 28
3.1 Interview with an international student......................................................................................................28
4. Service poster.......................................................................................................................................... 29
5. Scientific articles and industry related texts.............................................................................................. 30
5.1 Scientific articles...........................................................................................................................................30
5.2 Industry relates texts....................................................................................................................................30
6. Feasibility report The New Dutch.............................................................................................................. 31
6.1 Introduction..................................................................................................................................................31
6.2 Target group.................................................................................................................................................31
6.2.1 International students coming to the Netherlands..............................................................................31
6.2.2 Current situation...................................................................................................................................31
6.2.3 Needs....................................................................................................................................................32
6.3 Current available services............................................................................................................................33
6.3.1 Nuffic.....................................................................................................................................................33
6.3.2 Study in Holland....................................................................................................................................33
6.3.3 DUO.......................................................................................................................................................33
6.3.4 Dutch Student Union............................................................................................................................33
6.3.5 Student-Helpr.......................................................................................................................................33
6.4 Hospitality service options...........................................................................................................................34
6.4.1 Service option 1: NewDutchies.............................................................................................................34
6.4.2 Service option 2: DutchDesk.................................................................................................................35
6.5 Feasibility per service option........................................................................................................................36
6.6 Feasibility checklist.......................................................................................................................................38
6.6.1 NewDutchies.........................................................................................................................................38
6.6.2 DutchDesk.............................................................................................................................................38
6.7 Conclusion: most feasible hospitality service...............................................................................................39
8. Reflection................................................................................................................................................ 45
1
,1. Topic glossaries
Number Sentence Word Meaning Source Name Date Name
student
1 “…you Contemp Existing https:// Study in 05-09- Ilse van
get to orary or www.edu The 2021 Bergenhe
experienc happenin cations.co Netherlan negouwe
e g now. m/study- ds: A n
visionary guides/ Guide for
architectu europe/ Internatio
re, study-in- nal
contemp netherlan Students
orary ds/
fashion…’
’
2 “… Vocation Providing https:// How is 05-09- Ilse van
Vocation al skills and www.nuffi COVID- 2021 Bergenhe
al and education c.nl/ 19 negouwe
higher that sites/ affecting n
education prepare default/ internatio
and you for a files/ nal
research.’' job. 2020-08/ students’
how-is- plans to
covid-19- study in
affecting- the
internatio Netherlan
nal- ds?
students-
plans-to-
study-in-
the-
netherlan
ds.pdf
3 “… Compreh Complete https:// How is 05-09- Ilse van
DAAD, ensive and www.nuffi COVID- 2021 Bergenhe
has put including c.nl/ 19 negouwe
together everythin sites/ affecting n
this g that is default/ internatio
compreh necessary files/ nal
ensive . 2020-08/ students’
overview: how-is- plans to
www.daa covid-19- study in
d.de/covid affecting- the
-studies.’’ internatio Netherlan
nal- ds?
students-
plans-to-
study-in-
the-
netherlan
ds.pdf
2
, 4 “As you Lingo A foreign https:// How to 11-09- Robin
learn the language. www.iam deal with 2021 Zwankhui
lingo’’ expat.nl/ language zen
expat- barriers
info/ as an
dutch- expat
expat-
news/
how-deal-
language-
barriers-
expat
5 “…is not Grasping (Of https:// How to 11-09- Robin
just about people) www.iam deal with 2021 Zwankhui
grasping always expat.nl/ language zen
verbs and trying to expat- barriers
pronuncia get and info/ as an
tion.’’ keep dutch- expat
more of expat-
somethin news/
g, how-deal-
especially language-
money. barriers-
expat
6 “Acclimat Acclimati To (cause https:// Why 11-09- Robin
izing to a zing to) globalpeo cultural 2021 Zwankhui
new change to pletransiti shock is zen
locale…’’ suit ons.com/ different
different why- than
conditions culture- depressio
of life, shock-is- n
weather, different-
etc. than-
depressio
n-for-
expats/
7 “…times Equivale Having https:// The Right 11-09- Robin
what they nt the same hbr.org/ Way to 2021 Zwankhui
would in amount, 1999/03/ Manage zen
an value, the-right- Expats
equivale purpose, way-to-
nt qualities, manage-
position etc. expats
back
home.’’
3
1. Topic glossaries.......................................................................................................................................... 2
2. Summaries............................................................................................................................................... 26
2.1 International students in the Netherlands...................................................................................................26
2.2 Experiences of studying in the Netherlands.................................................................................................27
3. Interview report....................................................................................................................................... 28
3.1 Interview with an international student......................................................................................................28
4. Service poster.......................................................................................................................................... 29
5. Scientific articles and industry related texts.............................................................................................. 30
5.1 Scientific articles...........................................................................................................................................30
5.2 Industry relates texts....................................................................................................................................30
6. Feasibility report The New Dutch.............................................................................................................. 31
6.1 Introduction..................................................................................................................................................31
6.2 Target group.................................................................................................................................................31
6.2.1 International students coming to the Netherlands..............................................................................31
6.2.2 Current situation...................................................................................................................................31
6.2.3 Needs....................................................................................................................................................32
6.3 Current available services............................................................................................................................33
6.3.1 Nuffic.....................................................................................................................................................33
6.3.2 Study in Holland....................................................................................................................................33
6.3.3 DUO.......................................................................................................................................................33
6.3.4 Dutch Student Union............................................................................................................................33
6.3.5 Student-Helpr.......................................................................................................................................33
6.4 Hospitality service options...........................................................................................................................34
6.4.1 Service option 1: NewDutchies.............................................................................................................34
6.4.2 Service option 2: DutchDesk.................................................................................................................35
6.5 Feasibility per service option........................................................................................................................36
6.6 Feasibility checklist.......................................................................................................................................38
6.6.1 NewDutchies.........................................................................................................................................38
6.6.2 DutchDesk.............................................................................................................................................38
6.7 Conclusion: most feasible hospitality service...............................................................................................39
8. Reflection................................................................................................................................................ 45
1
,1. Topic glossaries
Number Sentence Word Meaning Source Name Date Name
student
1 “…you Contemp Existing https:// Study in 05-09- Ilse van
get to orary or www.edu The 2021 Bergenhe
experienc happenin cations.co Netherlan negouwe
e g now. m/study- ds: A n
visionary guides/ Guide for
architectu europe/ Internatio
re, study-in- nal
contemp netherlan Students
orary ds/
fashion…’
’
2 “… Vocation Providing https:// How is 05-09- Ilse van
Vocation al skills and www.nuffi COVID- 2021 Bergenhe
al and education c.nl/ 19 negouwe
higher that sites/ affecting n
education prepare default/ internatio
and you for a files/ nal
research.’' job. 2020-08/ students’
how-is- plans to
covid-19- study in
affecting- the
internatio Netherlan
nal- ds?
students-
plans-to-
study-in-
the-
netherlan
ds.pdf
3 “… Compreh Complete https:// How is 05-09- Ilse van
DAAD, ensive and www.nuffi COVID- 2021 Bergenhe
has put including c.nl/ 19 negouwe
together everythin sites/ affecting n
this g that is default/ internatio
compreh necessary files/ nal
ensive . 2020-08/ students’
overview: how-is- plans to
www.daa covid-19- study in
d.de/covid affecting- the
-studies.’’ internatio Netherlan
nal- ds?
students-
plans-to-
study-in-
the-
netherlan
ds.pdf
2
, 4 “As you Lingo A foreign https:// How to 11-09- Robin
learn the language. www.iam deal with 2021 Zwankhui
lingo’’ expat.nl/ language zen
expat- barriers
info/ as an
dutch- expat
expat-
news/
how-deal-
language-
barriers-
expat
5 “…is not Grasping (Of https:// How to 11-09- Robin
just about people) www.iam deal with 2021 Zwankhui
grasping always expat.nl/ language zen
verbs and trying to expat- barriers
pronuncia get and info/ as an
tion.’’ keep dutch- expat
more of expat-
somethin news/
g, how-deal-
especially language-
money. barriers-
expat
6 “Acclimat Acclimati To (cause https:// Why 11-09- Robin
izing to a zing to) globalpeo cultural 2021 Zwankhui
new change to pletransiti shock is zen
locale…’’ suit ons.com/ different
different why- than
conditions culture- depressio
of life, shock-is- n
weather, different-
etc. than-
depressio
n-for-
expats/
7 “…times Equivale Having https:// The Right 11-09- Robin
what they nt the same hbr.org/ Way to 2021 Zwankhui
would in amount, 1999/03/ Manage zen
an value, the-right- Expats
equivale purpose, way-to-
nt qualities, manage-
position etc. expats
back
home.’’
3
