Running head: INTERVENTION PLAN COMPONENTS 1
Practicum and Capstone
Celestine Nkemzi
Capella University
MSN-FP6030
Intervention Plan Components
July 2019
, INTERVENTION PLAN 2
Introduction
The discussion on the problem statement highlighted the fact that a major health clinic
in Minneapolis is undergoing a transition from traditional paper forms for patient check-in and
registration during appointments. The clinic has been facing some serious competition with other
clinics because of the long waits time for patient check in. As a result of these delays, patients are
usually dissatisfied with the quality of their care. Stake holders have come up with a major
intervention plan to overcome or solve this problem.
Define the Major Components of an Intervention Plan for a Health Promotion, Quality
Improvement, Prevention, Education, or Management need.
The major component of this intervention is technology (electronic check-in system).
Stakeholders have come to the conclusion to utilize the services of “PHREESIA’’ (an automated
patient intake platform). Phreesia is recognized nationwide as the leader in patient check-in (PR
Newswire, 2010). By automating patient check-in process, the PhreesiaPad enable medical
providers to collect patient data, verify their insurance and bill payments stress-free while at the
point of care. Phreesia offers content which is fully interactive to patients and equally design or
build to collaborate with clinicians as well as future technology (PR Newswire, 2010).
CEO Chaim Indig and COO Evan Roberts founded Phreesia in 2005 and are still leading
the company after 14 years in business. The company’s primary focus is on patient intake. Its
main components (flagship product and PhreesiaPad) is a tablet available in the waiting rooms to
be used for patient check-in. Over the past couple of years the company expanded into different
areas like appointments, payments, patient surveys and clinical support. In 2017, the company
introduced PhreesiaMobile, which is an app that allows patients to initiate their check-in process
Practicum and Capstone
Celestine Nkemzi
Capella University
MSN-FP6030
Intervention Plan Components
July 2019
, INTERVENTION PLAN 2
Introduction
The discussion on the problem statement highlighted the fact that a major health clinic
in Minneapolis is undergoing a transition from traditional paper forms for patient check-in and
registration during appointments. The clinic has been facing some serious competition with other
clinics because of the long waits time for patient check in. As a result of these delays, patients are
usually dissatisfied with the quality of their care. Stake holders have come up with a major
intervention plan to overcome or solve this problem.
Define the Major Components of an Intervention Plan for a Health Promotion, Quality
Improvement, Prevention, Education, or Management need.
The major component of this intervention is technology (electronic check-in system).
Stakeholders have come to the conclusion to utilize the services of “PHREESIA’’ (an automated
patient intake platform). Phreesia is recognized nationwide as the leader in patient check-in (PR
Newswire, 2010). By automating patient check-in process, the PhreesiaPad enable medical
providers to collect patient data, verify their insurance and bill payments stress-free while at the
point of care. Phreesia offers content which is fully interactive to patients and equally design or
build to collaborate with clinicians as well as future technology (PR Newswire, 2010).
CEO Chaim Indig and COO Evan Roberts founded Phreesia in 2005 and are still leading
the company after 14 years in business. The company’s primary focus is on patient intake. Its
main components (flagship product and PhreesiaPad) is a tablet available in the waiting rooms to
be used for patient check-in. Over the past couple of years the company expanded into different
areas like appointments, payments, patient surveys and clinical support. In 2017, the company
introduced PhreesiaMobile, which is an app that allows patients to initiate their check-in process
