School of Business
Department of Management Information Systems
BMIS360: Operations Management
Chapter 1 | Part 1
Operations & Productivity
Spring 2020 - 2021
BMIS360 - CHAPTER 1
, Learning Objectives
Define operations management
Explain the distinction between goods and
services
Explain the difference between production
and productivity
Compute single-factor productivity
Compute multifactor productivity
Identify the critical variables in enhancing
productivity
BMIS360 - CHAPTER 1
Department of Management Information Systems
BMIS360: Operations Management
Chapter 1 | Part 1
Operations & Productivity
Spring 2020 - 2021
BMIS360 - CHAPTER 1
, Learning Objectives
Define operations management
Explain the distinction between goods and
services
Explain the difference between production
and productivity
Compute single-factor productivity
Compute multifactor productivity
Identify the critical variables in enhancing
productivity
BMIS360 - CHAPTER 1
