PN2 EXAM 1
Therapeutic communication
- Active listening, body language, showing empathy *biggest illusion is that it has occured*
Cliche'
- A frequently used phrase that gives the interpretation that there is no Further discussion
warranted- "he's in a better place now" " Everything is going to be okay" .
Confrontation:
- A hostile or argumentative meeting or situation between opposing parties
QSEN Patient centered care
- How we include, treat patients' families
QSEN teamwork and collaboration
- How we work together
Informatics
- Managing information
Safety
- Reducing risk individual/system
Quality improvement
- Closing gaps in care
, Evidence based practice
- Basing care on best practices
QSEN KnowledgeSkillsAttitude's
- Active, deeper learning. Ex comparing, anazlyzing, hypothesizing etc
JointCommisionAccrediationHealthcareOrganization JCAHO
- Main objective is patient safety used throughout 70 countries
SPEAKUP
- SPEAK UP
- PAYATTENTION
- EDUCATION YOURSELF
- ASK A TRUSTED FAMILY MEMBER
- KNOW WHAT MEDICATIONS
- USE A HEALTHCARE ORGANIZATION
- PARTICIPATE
ADPIE
- ASSESS, DIAGNOSE, PLAN, IMPLEMENT, EVALUATE
ABC
- AIRWAY, BREATHING, CIRCULATION
MASLOWS HEIRARCHY
- Self actual inaction
Self esteem, accomplishment, self respect
Love & affection- support, relationships
Safety &security- Physical & emotional needs
Air, water, food, sleep
Therapeutic communication
- Active listening, body language, showing empathy *biggest illusion is that it has occured*
Cliche'
- A frequently used phrase that gives the interpretation that there is no Further discussion
warranted- "he's in a better place now" " Everything is going to be okay" .
Confrontation:
- A hostile or argumentative meeting or situation between opposing parties
QSEN Patient centered care
- How we include, treat patients' families
QSEN teamwork and collaboration
- How we work together
Informatics
- Managing information
Safety
- Reducing risk individual/system
Quality improvement
- Closing gaps in care
, Evidence based practice
- Basing care on best practices
QSEN KnowledgeSkillsAttitude's
- Active, deeper learning. Ex comparing, anazlyzing, hypothesizing etc
JointCommisionAccrediationHealthcareOrganization JCAHO
- Main objective is patient safety used throughout 70 countries
SPEAKUP
- SPEAK UP
- PAYATTENTION
- EDUCATION YOURSELF
- ASK A TRUSTED FAMILY MEMBER
- KNOW WHAT MEDICATIONS
- USE A HEALTHCARE ORGANIZATION
- PARTICIPATE
ADPIE
- ASSESS, DIAGNOSE, PLAN, IMPLEMENT, EVALUATE
ABC
- AIRWAY, BREATHING, CIRCULATION
MASLOWS HEIRARCHY
- Self actual inaction
Self esteem, accomplishment, self respect
Love & affection- support, relationships
Safety &security- Physical & emotional needs
Air, water, food, sleep
