BUS 520 Week 11 Final Exam, Test Bank.

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 Question 1
4 out of 4 points


The __________ characteristic of team effectiveness is being
demonstrated when the members of a team are sufficiently satisfied to
continue working well together on an ongoing basis and/or look
forward to working together again at some future point in time.
Answer
Selected
Answer:
team
viability
Correct
Answer:
team
viability
 Question 2
4 out of 4 points


A(n) __________ team is one that achieves high levels of task
performance, member satisfaction, & team viability.
Answer
Selected
Answer:
effecti
ve
Correct
Answer:
effecti
ve
 Question 3
4 out of 4 points


Self-managed teams have structural & management implications for
organizations because they largely eliminate __________.
Answer
Selected
Answer:
the first-line
supervisors

, Correct
Answer:
the first-line
supervisors
 Question 4
4 out of 4 points


When people work less hard in teams than they would individually,
__________ occurs.
Answer
Selected
Answer:
social
loafing
Correct
Answer:
social
loafing
 Question 5
4 out of 4 points


Which one of the following characteristics truly differentiates self-
managing teams from the more traditional work group?
Answer
Selected
Answer:
Team members assume duties otherwise performed by a
manager or first-line supervisor.
Correct
Answer:
Team members assume duties otherwise performed by a
manager or first-line supervisor.
 Question 6
4 out of 4 points


Which of the following sequences accurately describes the order of the
stages of team development?
Answer
Selected
Answer:
Forming, storming, norming, performing, &
adjourning
Correct
Answer:
Forming, storming, norming, performing, &
adjourning
 Question 7

, 4 out of 4 points


__________ is a sequence of planned activities designed to gather &
analyze data on the functioning of a team & to initiate changes
designed to improve teamwork & increase team effectiveness.
Answer
Selected
Answer:
Team
building
Correct
Answer:
Team
building
 Question 8
4 out of 4 points


Researchers point out that collective intelligence is _________ in teams
whose processes result in social sensitivity & absence of domination
by one or a few members.
Answer
Selected
Answer:
high
er
Correct
Answer:
high
er
 Question 9
4 out of 4 points


In the __________, team building takes place during off-site meetings.
Answer
Selected
Answer:
formal retreat
approach
Correct
Answer:
formal retreat
approach
 Question 10
4 out of 4 points

, In terms of team productivity, the best-case scenario of a work team’s
performance norms & cohesiveness occurs with __________
performance norms & __________ team cohesiveness.
Answer
Selected
Answer:
positive;
high
Correct
Answer:
positive;
high
 Question 11
4 out of 4 points


Edgar Schein identified three common behavior profiles that may
hinder group operations when people try to cope with individual entry
problems in self-serving ways. These three profiles are __________.
Answer
Selected
Answer:
tough battler, friendly helper, &
objective thinker
Correct
Answer:
tough battler, friendly helper, &
objective thinker
 Question 12
4 out of 4 points


__________is a “logically perfect” group decision making method
because all team members agree totally on a course of action.
Answer
Selected
Answer:
Unanimi
ty
Correct
Answer:
Unanimi
ty
 Question 13
4 out of 4 points


What Decision-Making concept is reflected in the popular adage, “If at
first you don’t succeed, try, try again?”
Answer