Question 1
4 out of 4 points
In trying to work out an acceptable solution to a problem, managers
who rely on their understanding of other people & who empathize with
others’ feelings are using which managerial skill according to Katz?
Answer
Selected
Answer:
Hum
an
Correct
Answer:
Hum
an
Question 2
4 out of 4 points
Which of the following reflects the expectations of the new generation
of workers?
Answer
Selected
Answer:
Less tolerant of
hierarchy
Correct
Answer:
Less tolerant of
hierarchy
Question 3
4 out of 4 points
An individual who helps others achieve high levels of both
performance & satisfaction is a(n):
Answer
Selected
Answer:
effective
manager.
Correct
Answer:
effective
manager.
Question 4
4 out of 4 points
, Which managerial skill involves the capacity to analyze & solve
complex & interrelated problems?
Answer
Selected
Answer:
Concept
ual
Correct
Answer:
Concept
ual
Question 5
4 out of 4 points
Conscientiousness is a “Big Five” personality dimension that involves
the traits of being __________.
Answer
Selected
Answer:
responsible, dependable, &
persistent
Correct
Answer:
responsible, dependable, &
persistent
Question 6
4 out of 4 points
Which traits are associated with the “Big Five” personality dimension
of extraversion?
Answer
Selected
Answer:
Outgoing, sociable, &
assertive
Correct
Answer:
Outgoing, sociable, &
assertive
Question 7
4 out of 4 points
Firstborns in families tend to be __________.
Answer
Selected
Answer:
enterpris
, ing
Correct
Answer:
enterpris
ing
Question 8
4 out of 4 points
__________, also known as distress, is dysfunctional.
Answer
Selected
Answer:
Destructive
stress
Correct
Answer:
Destructive
stress
Question 9
0 out of 4 points
The __________ component of an attitude is a specific feeling regarding
the personal impact of the antecedents, while the __________
component is an intention to behave in a certain way based on your
specific feelings or attitudes.
Answer
Selected
Answer:
cognitive;
affective
Correct
Answer:
affective;
behavioral
Question 10
4 out of 4 points
The informal standards which govern the degree to which it is
appropriate for people from different cultures to show their emotions
similarly are known as __________.
Answer
Selected
Answer:
display
rules
Correct
, Answer: display
rules
Question 11
4 out of 4 points
The degree of loyalty an individual feels toward the organization is
known as __________.
Answer
Selected
Answer:
organizational
commitment
Correct
Answer:
organizational
commitment
Question 12
4 out of 4 points
The extras people do to go the extra mile in their work are referred to
as __________.
Answer
Selected
Answer:
organizational citizenship
behaviors
Correct
Answer:
organizational citizenship
behaviors
Question 13
4 out of 4 points
The __________ is the tendency to deny personal responsibility for
performance problems but to accept personal responsibility for
performance success.
Answer
Selected
Answer:
self-serving
bias
Correct
Answer:
self-serving
bias
Question 14
4 out of 4 points
In trying to work out an acceptable solution to a problem, managers
who rely on their understanding of other people & who empathize with
others’ feelings are using which managerial skill according to Katz?
Answer
Selected
Answer:
Hum
an
Correct
Answer:
Hum
an
Question 2
4 out of 4 points
Which of the following reflects the expectations of the new generation
of workers?
Answer
Selected
Answer:
Less tolerant of
hierarchy
Correct
Answer:
Less tolerant of
hierarchy
Question 3
4 out of 4 points
An individual who helps others achieve high levels of both
performance & satisfaction is a(n):
Answer
Selected
Answer:
effective
manager.
Correct
Answer:
effective
manager.
Question 4
4 out of 4 points
, Which managerial skill involves the capacity to analyze & solve
complex & interrelated problems?
Answer
Selected
Answer:
Concept
ual
Correct
Answer:
Concept
ual
Question 5
4 out of 4 points
Conscientiousness is a “Big Five” personality dimension that involves
the traits of being __________.
Answer
Selected
Answer:
responsible, dependable, &
persistent
Correct
Answer:
responsible, dependable, &
persistent
Question 6
4 out of 4 points
Which traits are associated with the “Big Five” personality dimension
of extraversion?
Answer
Selected
Answer:
Outgoing, sociable, &
assertive
Correct
Answer:
Outgoing, sociable, &
assertive
Question 7
4 out of 4 points
Firstborns in families tend to be __________.
Answer
Selected
Answer:
enterpris
, ing
Correct
Answer:
enterpris
ing
Question 8
4 out of 4 points
__________, also known as distress, is dysfunctional.
Answer
Selected
Answer:
Destructive
stress
Correct
Answer:
Destructive
stress
Question 9
0 out of 4 points
The __________ component of an attitude is a specific feeling regarding
the personal impact of the antecedents, while the __________
component is an intention to behave in a certain way based on your
specific feelings or attitudes.
Answer
Selected
Answer:
cognitive;
affective
Correct
Answer:
affective;
behavioral
Question 10
4 out of 4 points
The informal standards which govern the degree to which it is
appropriate for people from different cultures to show their emotions
similarly are known as __________.
Answer
Selected
Answer:
display
rules
Correct
, Answer: display
rules
Question 11
4 out of 4 points
The degree of loyalty an individual feels toward the organization is
known as __________.
Answer
Selected
Answer:
organizational
commitment
Correct
Answer:
organizational
commitment
Question 12
4 out of 4 points
The extras people do to go the extra mile in their work are referred to
as __________.
Answer
Selected
Answer:
organizational citizenship
behaviors
Correct
Answer:
organizational citizenship
behaviors
Question 13
4 out of 4 points
The __________ is the tendency to deny personal responsibility for
performance problems but to accept personal responsibility for
performance success.
Answer
Selected
Answer:
self-serving
bias
Correct
Answer:
self-serving
bias
Question 14
