Applying Collaboration and eCommerce Techniques to Solve Business Problems
BIS/320
, 2
Applying Collaborations and eCommerce Techniques to Solve Business Problems
The aim of every business is to ensure satisfaction of their customers. The company also
needs to ensure that it has created a good environment for all the employees in the organization
so that they can deliver their best. A business, therefore, needs to collaborate e-commerce
techniques and information technology to ensure that the above players are useful in ensuring the
continuity of the company. The collaboration is essential since there is no single system available
that can provide all the information that is required in an organization. The information is vital in
decision making which is a crucial art of the business.
Collaboration ensures that systems work together to achieve the common goals of the
organization. It also involves bringing together two or more individuals in an organization to
perform a given task. Collaboration does not necessarily mean that the two colleagues will have
to interact face to face, but with the adjustment in technology, there are more ways of bringing
employee together. The ways include audio conferencing and video conferencing. These are
information technology techniques that can be applied to business together with e-commerce.
The aim of bringing two colleagues together is so that they can exchange ideas and brainstorm to
come up with the best strategies to carry out business. Having a forum where many employees
who are not necessarily in the same geographical area can interact is a benefit to the business. It
helps the business have many ideas as the ideas are contributed by many individuals. The ideas
are after that evaluated, and the best are chosen. The use of information technology and e-
commerce, in this case, will lead to better decisions being made.
The collaboration will boost the employees’ morale in the business. When employees are
given an opportunity to video conference with the management, it boosts their confidence. The
employees also gain a sense of belonging and hence they become more productive in the