Chap1
Question 1 (1 point)
Flexible work schedules often result in a lower level of job satisfaction.
Question 1 options:
A) True
B) False
Question 2 (1 point)
Benchmarking looks at the "best practices" in other companies.
Question 2 options:
A) True
B) False
Question 3 (1 point)
How can organizations lessen the experience of survivor syndrome during a downsizing?
Question 3 options:
A) ensure a good severance package is provided to those who were laid off
B) ensure downsizing activities do not take place near holidays
C) ensure popular employees are kept on, to help motivate others
D) ensure the remaining employees feel like they matter
Question 4 (1 point)
An environment where people have multiple part-time jobs instead of one permanent job is
referred to a gig economy.
Question 4 options:
A) True
B) False
Question 5 (1 point)
Providing family-friendly practices can serve as a powerful way to attract and retain top-
caliber employees.
Question 5 options:
A) True
B) False
Question 6 (1 point)
,How has the educational attainment of the Canadian labour force changed in recent years?
Question 6 options:
A) remained at about the same level
B) fallen slightly
C) fallen dramatically
D) risen steadily
Question 7 (1 point)
All managers are people managers and, therefore, have HR responsibilities.
Question 7 options:
A) True
B) False
Question 8 (1 point)
Which term best describes the value of knowledge, skills, and capabilities that may not show
up on a company's balance sheet but have tremendous impact on an organization's
performance?
Question 8 options:
A) human capital
B) core competencies
C) knowledge capital
D) stakeholder value
Question 9 (1 point)
Aligning work expectations for the employee with the organization's goals is part of which
HRM activity?
Question 9 options:
A) managing employee performance
B) rewarding and recognizing employees
, C) orienting, training, and developing employees
D) promoting employee health and safety through organizational culture
Question 10 (1 point)
Studies reveal that in order to remain competitive, what should organizations be monitoring
continuously, due to its impact on HRM systems, practices, and policies?
Question 10 options:
A) changes in labour legislation at federal and provincial levels
B) human capital development and talent management
C) HRIS policies
D) takeovers, mergers, and acquisitions
Question 11 (1 point)
Which strategy are you using when analyzing how hamburgers are sold?
Question 11 options:
A) corporate strategy
B) business unit strategy
C) business strategy
D) HR strategy
Question 12 (1 point)
Many Canadian companies have created global operations or work collaboratively with
foreign companies to sell Canadian products.
Question 12 options:
A) True
B) False
Question 13 (1 point)
What is the influence of technology on HRM?
Question 13 options:
A) operational (e.g., automation), improved services and access to information
B) increased contracting out, outsourcing, and employee leasing
, C) concerns about privacy, ethics, and culture
D) a complicated set of issues related to language and communication
Question 14 (1 point)
Talent management involves leveraging competencies to achieve high organizational
performance.
Question 14 options:
A) True
B) False
Question 15 (1 point)
How is the continuing focus on work and family balance impacting the workplace?
Question 15 options:
A) an increase in the number of unions starting up
B) an increase in people switching careers mid-life
C) an increase in employee demands for privacy
D) an increase in non-traditional jobs (part-time, contract, etc.)
Question 16 (1 point)
HR professionals provide guidance and assistance as internal consultants to managers.
Question 16 options:
A) True
B) False
Question 17 (1 point)
In what way are Canadian labour force demographics expected to change?
Question 17 options:
A) College graduates will make up a smaller share of the Canadian labour force than they did in the pas
B) Women will make up a smaller share of the Canadian labour force than they did in the past.
C) Visible minorities will make up a smaller share of the Canadian labour force than they did in the pas
D) Young entry-level workers will make up a smaller share of the Canadian labour force than the
did in the past.
Question 18 (1 point)
All employees must be literate in order to secure a job.
Question 18 options: