E-Commerce
1. E-Commerce ─ Overview
E-Commerce or Electronics Commerce is a methodology of modern business, which addresses
the need of business organizations, vendors and customers to reduce cost and improve the
quality of goods and services while increasing the speed of delivery. E-commerce refers to
the paperless exchange of business information using the following ways:
Electronic Data Exchange (EDI)
Electronic Mail (e-mail)
Electronic Bulletin Boards
Electronic Fund Transfer (EFT)
Other Network-based technologies
4
, E-Commerce
Features
E-Commerce provides the following features:
Non-Cash Payment: E-Commerce enables the use of credit cards, debit cards, smart
cards, electronic fund transfer via bank's website, and other modes of electronics
payment.
24x7 Service availability: E-commerce automates the business of enterprises and
the way they provide services to their customers. It is available anytime, anywhere.
Advertising/Marketing: E-commerce increases the reach of advertising of products
and services of businesses. It helps in better marketing management of
products/services.
Improved Sales: Using e-commerce, orders for the products can be generated
anytime, anywhere without any human intervention. It gives a big boost to existing
sales volumes.
Support: E-commerce provides various ways to provide pre-sales and post-sales
assistance to provide better services to customers.
Inventory Management: E-commerce automates inventory management. Reports
get generated instantly when required. Product inventory management becomes very
efficient and easy to maintain.
Communication improvement: E-commerce provides ways for faster, efficient,
reliable communication with customers and partners.
5
1. E-Commerce ─ Overview
E-Commerce or Electronics Commerce is a methodology of modern business, which addresses
the need of business organizations, vendors and customers to reduce cost and improve the
quality of goods and services while increasing the speed of delivery. E-commerce refers to
the paperless exchange of business information using the following ways:
Electronic Data Exchange (EDI)
Electronic Mail (e-mail)
Electronic Bulletin Boards
Electronic Fund Transfer (EFT)
Other Network-based technologies
4
, E-Commerce
Features
E-Commerce provides the following features:
Non-Cash Payment: E-Commerce enables the use of credit cards, debit cards, smart
cards, electronic fund transfer via bank's website, and other modes of electronics
payment.
24x7 Service availability: E-commerce automates the business of enterprises and
the way they provide services to their customers. It is available anytime, anywhere.
Advertising/Marketing: E-commerce increases the reach of advertising of products
and services of businesses. It helps in better marketing management of
products/services.
Improved Sales: Using e-commerce, orders for the products can be generated
anytime, anywhere without any human intervention. It gives a big boost to existing
sales volumes.
Support: E-commerce provides various ways to provide pre-sales and post-sales
assistance to provide better services to customers.
Inventory Management: E-commerce automates inventory management. Reports
get generated instantly when required. Product inventory management becomes very
efficient and easy to maintain.
Communication improvement: E-commerce provides ways for faster, efficient,
reliable communication with customers and partners.
5
