WGU C724 Unit 2 Module 2

There are many IT roles in an organization. Which is responsible for information systems strategic thinking and planning? a- IT manager b- MIS manager c- CIO d- project manager Correct answer- c- CIO The job focus is strategic in nature: developing and implementing the corporate IT strategy. The CIO must have a broad knowledge of IT. T/F: the key role of a database analyst is to plan, design, implement, and sustain database needs for an oroganization Correct answer- True- As IT is deployed ubiquitously through the enterprise, what critical implementation role will continue to gain traction and demand? a- software engineer b- project manager c- network engineer Correct answer- a- software engineer (?) What best describes the result of information system impact on a business enterprise? a-increase labor costs due to increased information flow b- slow down decision making process due to more data c- increase layers of management due to increased information d- help the enterprise be more productive, reducing size and personnel Correct answer- d- help the enterprise be more productive, reducing size and personnel Why is it important to have effective project management of new information systems? a- when a strategic information system fails to deliver outcome, the business regroups and off shores ops b- when a strategic information system fails to deliver outcome, the business can fail c- when a strategic information system fails to deliver outcome, the business adjusts and succeeds Correct answer- b- when a strategic information system fails to deliver outcome, the business can fail T/F: Businesses are more successful if they align business objectives with information systems Correct answer- False It's the opposite- aligning information systems with business objectives is essential to business success A system that's often the culmination of information from many data sources, allowing management to drill down into analyses is known as a Correct answer- Dashboard system For example, modern executives utilize a dashboard system that is often the collection of information from many data sources and allows them to drill down, analyze, and create reports in order to identify what components of their business most need their attention. The design of such a dashboard is the work of an information manager. (page 10) All of the following are advantages of cloud computing except a- ability to support remote workers b- ability to improve communication c- ability to support mobile computing Correct answer- b- ability to improve communication Two factors that have contributed to the globalization of business are the availability of inexpensive communication and improved transportation. These factors have also contributed tot he creation of a global _____________- Correct answer- Culture _____________ are societal norms instilled in populations that tie them emotionally to local brands or habits a- product expectation b- cultural particularism Correct answer- b- cultural particularism You're working on a project with a colleague in India and you have a technical question. Realizing it's midnight in India, you send her an email. This is an example of ______________communication a- asynchronous b- synchronous Correct answer- a- asynchronous T/F: CTOs (Chief Technology Officers) have emerged as a critical strategic role in recent years in large organizations due to cyber attacks Correct answer- False the CTO has been around for a long time and doesn't have responsibility for cyber security. That is the CSO's (Chief Security Officer) responsibility What best describes the role of a network engineer a- administers the security of the database b- responsible for the layout, installation, and maintenance of all IT network components c- supports desktops and software applications Correct answer- b- responsible for the layout, installation, and maintenance of all IT network components What's the biggest trend, with future growth, in enterprise IT operation regarding software, platform, and infrastructure? a- cloud computing b- onsite IT data center c- virtual private networks Correct answer- a- cloud computing is becoming a preferred option for scalability, flexibility, and cost What impacts has information technology had on organization behavior? a- reduced bureaucracy by increasing access to information b- made the IT organization lead business decision making c- increased bureaucracy by increasing access to information Correct answer- a- reduced bureaucracy by increasing access to information T/F: based on statistics from various consultant groups, a majority of strategic information system projects fail to meet schedule or budget Correct answer- True Which practice aligns information technology with business objectives to manage project risk and system implementation? a- communicated business goal b- business process and value chain analysis c- benchmarking products and services Correct answer- a- communicated business goal ____________ is concerned with the management of resources that facilitate access to information Correct answer- Information technology management T/F: Information technology has both created and eliminated jobs Correct answer- True in order for a business to develop a global information system, it is important to understand the business drivers that are necessary to conduct business successfully in the global market. Examples of business drivers that a company can control include _____________ marketing or ____________ support Correct answer- excellent marketing, or, customer support T/F: information technology managers should not try to standardize software and hardware when developing a global information system for an organization Correct answer- False- technology differences and incompatibility can make global system development challenging so it's important for IT managers to try to standardize software and hardware when developing global systems The three most common types of global organizational structures are centralized, decentralized, and coordinated. Where are corporate activities and information systems located in a centralized structure? a- local foreign units b- central home office Correct answer- b- central home office What strategic role has emerged as critical in recent years in large organizations due to cyber attacks? a- Chief Legal Officer b- Chief Database Officer c- Chief Technology Officer d- Chief Security Officer Correct answer- d- Chief Security Officer What best describes the role of a Systems Analyst? a- responsible for a project completion on time and budget b- responsible for the efficiency of corporate IT systems c- responsible for recommending information technology to meet organizational needs Correct answer- c- responsible for recommending information technology to meet organizational needs T/F: Web developers will continue to be in high demand because the internet will continue to transform the way society and business interact and operate in the 21st Century. Correct answer- True T/F: Organizational structure does not have an effect on the success or failure when implementing informational systems Correct answer- False Which is a well known tool in project management that illustrates project task against a timeline? a- Visio b- Calendar c- Gantt chart Correct answer- c- Gantt chart is a well know project management tool putting task interrelationships with schedule. Why is it a challenge for businesses to invest in strategic information technology projects? a- don't have the necessary financial means b- have difficulty defining business objectives c- have difficulty finding good project managers Correct answer- b- have difficulty defining business objectives T/F: modern forms of information technology include digital calculators, computer systems of many sizes and applications, and Morse code Correct answer- False The shipping clerks at ABC Logistics complained to their super that they experienced delays in uploading shipping and tracking info at certain times of the day. The network provider was contacted, who advised management at ABC that a faster fiber optic connection was now available at a discounted rate. This type of network connectivity would greatly improve internet speed. This is an example of ______________ Correct answer- Information technology management The origin of global markets was the ______________ Correct answer- spice and goods trading on the Silk route T/F: One of the possible ethical or societal issues that arise from the increasing globalization of technology is violating legal statuetes Correct answer- True technology moves more quickly than the law If Apple and Mitsubishi began a global joint venture, where would the information system development likely take place? a- multiple locations and then handed off to the next division or location as the day ended b- at one location at a time until part of the project is complete then passed to the next location c- at one or the other location, not both Correct answer- a- multiple locations and then handed off to the next division or location as the day ended