WGU C724 Practice Test(100% correct)

A department mines the prior year's data to determine if there are patterns related to absenteeism on a month-by-month basis. Which department (i.e. business function) benefits from this technology? Correct answer- Human Resources A department utilizes data mining to analyze the best means of organizing their manufacturing facility to achieve operational excellence. Which department (i.e. business function) benefits from this technology? Correct answer- Productions/Operations In a recent department meeting an employee suggested that perhaps the company could save money if they re-evaluated the demand for their products based on regional weather patterns. Their goal is to improve decision making concerning pricing strategies in light of demand. Which department (i.e. business function) benefits from this technology? Correct answer- Sales/ Marketing The CEO has asked that each department reduce their budget by 5%. This department is charged with providing ROI numbers to other units within the company to aid them in making the best decisions on where to trim their budgets. Which department (i.e. business function) benefits from this technology? Correct answer- Finance/ Accounting An edge router is considered which of the following components of an Information System? Correct answer- Hardware A CEO is considered which of the following components of an Information System? Correct answer- People Issuing invoices to customers is considered which of the following components of an Information System? Correct answer- Processes An Android operating system is considered which of the following components of an Information System? Correct answer- Software Customer buying history is considered which of the following components of an Information System? Correct answer- Data Bob's Country Bunker has decided that they need to be able to track buying behavior and strategically determine how much of a discount (i.e., $5, $10, $15, etc.) to offer customers to maximize customer spending. Which of the following is a strategic benefit provided to the company Correct answer- Improved Decision Making Sally is the CEO of an auto parts manufacturing firm and she knows that price is the main criteria her customers consider when deciding who to buy from. As a result, she is looking for ways to drive down costs. She is considering an extranet to increase efficiencies when working with corporate partners. Which of the following is a strategic benefit provided to the company? Correct answer- Strong Supplier Relations Fred operates a sub shop and knows that he has many competitors, so he is always focused on making sure that customers have a good experience and feel a connection with his brand. Fred begins utilizing a strategy where he provides customers with frequent buyer cards and gives them rewards for return trips and for completing surveys about their experience. Which of the following is a strategic benefit provided to the company? Correct answer- Customer Satisfaction A large retailer has developed a supply chain management system that is the envy of their competitors. However, their competitors have been unable to replicate their SCM despite having tried for years. The SCM allows them to move product to the right location at the right time while minimizing cost. Which of the following is a strategic benefit provided to the company? Correct answer- Competitive Advantage A University has decided to look at student pass rates in comparison to time spent in online textbooks. In order to look for patterns in the data they are utilizing data mining. They hope to identify best practices that can be used to recommend study strategies that will increase student success. Which of the following is a strategic benefit provided to the company? Correct answer- Operational Excellence Company A has found that their biggest competitor will be releasing a new version of their phone. This competitor's smartphone is superior and includes two features that so unique that customers are willing to pay a premium. Which of the following is a strategic benefit provided to the company? Correct answer- Product Differentiation Company A has realized that they are in a mature industry. As a result, there is a good deal of competitive rivalry. This rivalry is driving profits down and they realize that they cannot continue to compete. They decide that they need to develop new products or services to enter a new industry that is more profitable. In order to identify the industry, they would like to enter, they need to analyze data from various industries as well as data related to their current strengths and weaknesses. Does this scenario represent a structured or unstructured decision? Correct answer- Unstructured Company A has realized that they are in a mature industry. As a result, there is a good deal of competitive rivalry. This rivalry is driving profits down and they realize that they cannot continue to compete. They decide that they need to develop new products or services to enter a new industry that is more profitable. In order to identify the industry, they would like to enter, they need to analyze data from various industries as well as data related to their current strengths and weaknesses. Based on the type of decision which IS system (DSS or MIS) would represent the best tool for performing this analysis? Correct answer- DSS Scenario: A university had determined that they need an improved system that will allow faculty to more efficiently find the information they need when meeting with students. The system analyst begins by talking with the faculty to understand how they use the current system. To do this, they must learn how to use the existing system. Which role is the systems analyst portraying? Correct answer- Supporting Expert Scenario: A university had determined that they need an improved system that will allow faculty to more efficiently find the information they need when meeting with students. The system analyst finds that the faculty have their own language of acronyms that the analyst must learn and being able to translate to terminology that the programmers will be able to understand when they design the system. Which role is the systems analyst portraying? Correct answer- Communicator Scenario: A university had determined that they need an improved system that will allow faculty to more efficiently find the information they need when meeting with students. The analyst can see that the faculty need a new system, but the IT team is buried with other projects and do not understand the value of the project. As a result, the analyst helps "sell" the value of the project to the IT team. Which role is the systems analyst portraying? Correct answer- Change Agent Scenario: A university had determined that they need an improved system that will allow faculty to more efficiently find the information they need when meeting with students. Along the way the analyst finds that there is disagreement among the faculty related to how the system should work and the data that should be included. The analyst decides to work with the disagreeing parties to identify common ground and build on that common to create consensus. Which role is the systems analyst portraying? Correct answer- Arbitrator Which individual is responsible for building and maintaining the connections between servers, computers, printers, and the Internet? Correct answer- Network Administrator Which individual is responsible for making sure that a company is protected from data breeches and that the network does not fail due to a cyberattack? Correct answer- Chief Security Office (CSO) Which individual is responsible for the initial phase of new software development projects? They provide support to both the system's users and the programmers by acting as the point of contact for identifying and negotiating project requirements. Correct answer- System Analyst