MGT 321
Servant Leadership
MGT 321 Assessing Leadership Skills
Introduction
Leaders make differences. Leaders support change and direction; leaders lead. "Moral
leadership involves turning followers into leaders, thereby developing their potential rather than
using a leadership position to control or limit people" (Daft, 2018). Leaders exhibit different
examples through traits and skills. The moral leadership approach considers servant leadership,
where they help others develop, grow, provide resources and opportunities. Throughout this
paper, it will assess the main characteristics of a servant leader, identify and evaluate a servant
leader.
Characteristics of a Servant Leader
The main characteristic of a servant leader is to provide support to their followers. "A
servant-leader focuses on the people that are directly below them, rather than the company as a
whole" (Tait, 2020). A servant leader is more likely going to be someone selfless yet committed
to serving others. Servant leadership can contribute to a stronger, well-balanced ethical
community. The priorities of a servant leader are to serve their followers, customers,
shareholders, and the general public (Daft, 2018). According to Greenleaf's (1977, as cited in
Daft, 2018) model of Servant Leadership, there are four guidelines that contribute to being a
servant leader. Those guidelines are putting service before self-interest, listening, inspiring, and
nourishing others (Daft, 2018). These guidelines require a specific type of person to facilitate
them. The characteristics can include being humble, respectful, teachable, paying attention, be