HRM in the TOURISM
& Hospitality
Industry
TEAM WORK
, WHAT IS A TEAM?
A group of people possessing
different skills working together
to achieve a common goal.
Team exists in all spheres of
work.
2
, KEY TO ORGANISATIONAL
SUCCESS
Global competition, work force changes,
impact of technology pushes organisations to
experiment with team approaches so as to
cost effective, quality products and services.
“No one of us is as smart as all of us”
(Kavanaugh, ’01)
Collective wisdom & productivity of a good
team outperforms even the most talented
individual.
Teams can surmount organisational barriers
and increase communication within and among
departments. 3
& Hospitality
Industry
TEAM WORK
, WHAT IS A TEAM?
A group of people possessing
different skills working together
to achieve a common goal.
Team exists in all spheres of
work.
2
, KEY TO ORGANISATIONAL
SUCCESS
Global competition, work force changes,
impact of technology pushes organisations to
experiment with team approaches so as to
cost effective, quality products and services.
“No one of us is as smart as all of us”
(Kavanaugh, ’01)
Collective wisdom & productivity of a good
team outperforms even the most talented
individual.
Teams can surmount organisational barriers
and increase communication within and among
departments. 3
