Chapter 1: Phlebotomy and the Health-Care Delivery System
Multiple Choice
Identify the choice that best completes the statement or answers the question.
____ 1. Phlebotomy is defined as:
a. the collection of blood specimens.
b. a technique for performing venipuncture.
c. an incision into a vein.
d. the practice of “bloodletting”.
____ 2. Duties of a phlebotomist include all of the following except:
a. transporting specimens.
b. interacting with hospital personnel.
c. transporting patients.
d. processing specimens.
____ 3. The specimen collected by a phlebotomist is:
a. amniotic fluid.
b. cerebrospinal fluid.
c. synovial fluid.
d. blood.
____ 4. A phlebotomist who is teaching members of the nursing service how to correctly perform phlebotomy is
participating in:
a. accreditation.
b. certification.
c. cross-training.
d. both A and C.
____ 5. The goal of patient-focused care is to:
a. facilitate collection of acceptable blood specimens.
b. increase the efficiency of personnel.
c. provide additional phlebotomy training.
d. increase the number of personnel on the nursing unit.
____ 6. The health-care setting in which most phlebotomists are employed is:
a. blood donor center.
b. physician office laboratory.
c. reference laboratory.
d. hospital.
____ 7. A phlebotomist working in a laboratory that has decentralized the phlebotomy department may be required to:
a. work primarily on a patient-care unit.
b. transport patients from a hospital unit to the laboratory.
c. perform point-of-care testing.
d. both A and C.
____ 8. Increased employment of phlebotomists in home health care can be attributed to:
a. diagnostic related groups.
b. wellness screening.
c. specialty clinics.
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, d. alternative medicine.
____ 9. A laboratory that performs highly specialized laboratory testing is a:
a. reference laboratory.
b. physician’s office.
c. wellness clinic.
d. long-term care facility.
____ 10. All of the following are components of communication except:
a. body language.
b. verbal skills.
c. technical skills.
d. listening skills.
____ 11. Before placing a call on hold, a phlebotomist should:
a. record the caller’s name.
b. check to see if it is an emergency.
c. transfer the call to the phlebotomy supervisor.
d. tell the caller his or her name.
____ 12. A phlebotomist who takes an examination offered by a professional phlebotomy organization is seeking:
a. certification.
b. registration.
c. accreditation.
d. licensure.
____ 13. A phlebotomist who is authorized to place the initials PBT(ASCP) after his or her name has been:
a. licensed.
b. accredited.
c. registered.
d. certified.
____ 14. When communicating with a patient who is hearing impaired, it is important to:
a. use medical terminology.
b. look directly at the patient.
c. locate a family member.
d. perform the procedure without talking.
____ 15. The most important characteristic to ensure job security and advancement in phlebotomy is:
a. speaking slowly and clearly.
b. flexibility.
c. smiling.
d. speaking a second language.
____ 16. A phlebotomist who does not make eye contact with the patient is:
a. using negative body language.
b. being professional.
c. making sure all the phlebotomy equipment is present.
d. worried that the patient will faint.
____ 17. All of the following organizations provide a phlebotomist certification examination except:
a. American Society of Clinical Pathology (ASCP)
b. American Medical Technologists (AMT)
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Multiple Choice
Identify the choice that best completes the statement or answers the question.
____ 1. Phlebotomy is defined as:
a. the collection of blood specimens.
b. a technique for performing venipuncture.
c. an incision into a vein.
d. the practice of “bloodletting”.
____ 2. Duties of a phlebotomist include all of the following except:
a. transporting specimens.
b. interacting with hospital personnel.
c. transporting patients.
d. processing specimens.
____ 3. The specimen collected by a phlebotomist is:
a. amniotic fluid.
b. cerebrospinal fluid.
c. synovial fluid.
d. blood.
____ 4. A phlebotomist who is teaching members of the nursing service how to correctly perform phlebotomy is
participating in:
a. accreditation.
b. certification.
c. cross-training.
d. both A and C.
____ 5. The goal of patient-focused care is to:
a. facilitate collection of acceptable blood specimens.
b. increase the efficiency of personnel.
c. provide additional phlebotomy training.
d. increase the number of personnel on the nursing unit.
____ 6. The health-care setting in which most phlebotomists are employed is:
a. blood donor center.
b. physician office laboratory.
c. reference laboratory.
d. hospital.
____ 7. A phlebotomist working in a laboratory that has decentralized the phlebotomy department may be required to:
a. work primarily on a patient-care unit.
b. transport patients from a hospital unit to the laboratory.
c. perform point-of-care testing.
d. both A and C.
____ 8. Increased employment of phlebotomists in home health care can be attributed to:
a. diagnostic related groups.
b. wellness screening.
c. specialty clinics.
This study source was downloaded by 100000842258717 from CourseHero.com on 04-08-2022 08:22:43 GMT -05:00
https://www.coursehero.com/file/9553486/Ch013-2/
, d. alternative medicine.
____ 9. A laboratory that performs highly specialized laboratory testing is a:
a. reference laboratory.
b. physician’s office.
c. wellness clinic.
d. long-term care facility.
____ 10. All of the following are components of communication except:
a. body language.
b. verbal skills.
c. technical skills.
d. listening skills.
____ 11. Before placing a call on hold, a phlebotomist should:
a. record the caller’s name.
b. check to see if it is an emergency.
c. transfer the call to the phlebotomy supervisor.
d. tell the caller his or her name.
____ 12. A phlebotomist who takes an examination offered by a professional phlebotomy organization is seeking:
a. certification.
b. registration.
c. accreditation.
d. licensure.
____ 13. A phlebotomist who is authorized to place the initials PBT(ASCP) after his or her name has been:
a. licensed.
b. accredited.
c. registered.
d. certified.
____ 14. When communicating with a patient who is hearing impaired, it is important to:
a. use medical terminology.
b. look directly at the patient.
c. locate a family member.
d. perform the procedure without talking.
____ 15. The most important characteristic to ensure job security and advancement in phlebotomy is:
a. speaking slowly and clearly.
b. flexibility.
c. smiling.
d. speaking a second language.
____ 16. A phlebotomist who does not make eye contact with the patient is:
a. using negative body language.
b. being professional.
c. making sure all the phlebotomy equipment is present.
d. worried that the patient will faint.
____ 17. All of the following organizations provide a phlebotomist certification examination except:
a. American Society of Clinical Pathology (ASCP)
b. American Medical Technologists (AMT)
This study source was downloaded by 100000842258717 from CourseHero.com on 04-08-2022 08:22:43 GMT -05:00
https://www.coursehero.com/file/9553486/Ch013-2/
