1/24/2021 SOPHIA CONFLICT RESOLUTION MILESTONE 1 2021
Sophia :: Welcome
Score 21/24
You passed this Milestone
21 questions were answered correctly.
UNIT 1 — MILESTONE 1
3 questions were answered incorrectly.
1
Which of the following statements best describes the competing conflict style?
When using this style, one party seeks to convince the other party of the merits of his/her position through
debate.
When using this style, one party seeks to achieve the mutual and respective goals of both parties.
When using this style, one party seeks to get his/her own needs met by attacking the other party.
When using this style, one party seeks to meet his/her own needs at the expense of another party's needs.
CONCEPT
Competing
2
In a conflict at the tension stage, which of the following behaviors would a mediator expect to see?
Unawareness of the parties’ relationship to each other
https://uagc.sophia.org/spcc/conflict-resolution-2/milestone_take_feedbacks/7634595 1/12
, 1/24/2021 Sophia :: Welcome
Active attempts between the parties to harm each other
Parties talking to others about the conflict in hopes of gaining allies
Members of the parties minimizing the significance of incidents between them
CONCEPT
Tension
3
Which style of mediation can involve a mediator stepping out of his or her role as a neutral party to
decide an outcome?
Evaluative mediation
Transformative mediation
Facilitative mediation
Mediation-arbitration
CONCEPT
Different Styles of Mediation
4
Incomplete resolution of a conflict can cause the parties to do which of the following?
Restart movement through the conflict stages
Begin a new conflict on a different issue
Move on from the conflict
https://uagc.sophia.org/spcc/conflict-resolution-2/milestone_take_feedbacks/7634595 2/12
Sophia :: Welcome
Score 21/24
You passed this Milestone
21 questions were answered correctly.
UNIT 1 — MILESTONE 1
3 questions were answered incorrectly.
1
Which of the following statements best describes the competing conflict style?
When using this style, one party seeks to convince the other party of the merits of his/her position through
debate.
When using this style, one party seeks to achieve the mutual and respective goals of both parties.
When using this style, one party seeks to get his/her own needs met by attacking the other party.
When using this style, one party seeks to meet his/her own needs at the expense of another party's needs.
CONCEPT
Competing
2
In a conflict at the tension stage, which of the following behaviors would a mediator expect to see?
Unawareness of the parties’ relationship to each other
https://uagc.sophia.org/spcc/conflict-resolution-2/milestone_take_feedbacks/7634595 1/12
, 1/24/2021 Sophia :: Welcome
Active attempts between the parties to harm each other
Parties talking to others about the conflict in hopes of gaining allies
Members of the parties minimizing the significance of incidents between them
CONCEPT
Tension
3
Which style of mediation can involve a mediator stepping out of his or her role as a neutral party to
decide an outcome?
Evaluative mediation
Transformative mediation
Facilitative mediation
Mediation-arbitration
CONCEPT
Different Styles of Mediation
4
Incomplete resolution of a conflict can cause the parties to do which of the following?
Restart movement through the conflict stages
Begin a new conflict on a different issue
Move on from the conflict
https://uagc.sophia.org/spcc/conflict-resolution-2/milestone_take_feedbacks/7634595 2/12
