Information Gathering Techniques
Team Name
BSA/375
Teacher
Questionnaire for Employees and Managers (Team Member 1)
, Name (Optional): ________________________________________
Position/Department: _____________________________________
What are some obstacles that currently delay customers from receiving their food within 20
minutes?
What are some suggestions that you think will help or assist with these obstacles?
What POS system suggestions would you think would make it easier to enter the orders so the
kitchen receives them in a timely manner?
Do you have any suggestions that you think would benefit the new campaign?
What is the biggest time consuming part of completing orders?
What situations, during the last year, have kept you from fulfilling the orders in a timely manner?
Team Name
BSA/375
Teacher
Questionnaire for Employees and Managers (Team Member 1)
, Name (Optional): ________________________________________
Position/Department: _____________________________________
What are some obstacles that currently delay customers from receiving their food within 20
minutes?
What are some suggestions that you think will help or assist with these obstacles?
What POS system suggestions would you think would make it easier to enter the orders so the
kitchen receives them in a timely manner?
Do you have any suggestions that you think would benefit the new campaign?
What is the biggest time consuming part of completing orders?
What situations, during the last year, have kept you from fulfilling the orders in a timely manner?
