Hospitality law
Table of content
Contents Page num
Table of content...........................................................................1
1 Introduction...............................................................................1
2 Why Classification?..................................................................2
3 Classification in Mauritius........................................................3
4 System for grading hotel in Mauritius......................................3
5 The need for classification........................................................4
6 Different rating system.............................................................5
6.1 AA rating system (British System)......................................................................................................5
6.2 One Star Hotels..................................................................................................................................6
6.3 Two Star Hotels..................................................................................................................................6
6.4 Three Star Hotels...............................................................................................................................6
6.5 Four Star Hotels.................................................................................................................................6
6.6 Five Star Hotels..................................................................................................................................7
6.7 Red Star Awards.................................................................................................................................7
7 Conclusion................................................................................8
1 Introduction
A hotel is an establishment that provides paid lodging on a short-term basis. It provides basic
accommodation, in time past, consisting only of a room with bed, a cupboard, a small table and a
washstand and is has been largely been replaced by rooms with modern facilities including en-
suite bathrooms and air conditioning or climate control. Hotels in Mauritius have a complete
database of the entire leading 1 star, 2 stars, 3 stars, 4 stars and 5 stars hotels in Mauritius. Hotels
in Mauritius has also lists of all types of accommodation such as exclusive guest houses, bed &
1|Page
Classification of hotels
, Hospitality law
breakfast, boarding inn, beach bungalows, self-catering beach bungalows in Mauritius and
apartments to the smallest of studios. In the past, the star ratings of hotels were determined by
themselves. On 12 April 2012, the Mauritius Tourism Promotion Authority (MTPA) announced
a new classification based on international standards. Classification of hotels is a need in
Mauritius because there so many small and big hotels in the island in order to differentiate them
there must be a standard classification.
2 Why Classification?
The need to classify hotel is to inform consumers. This point is very important because, by
definition, a hotel is far from the home of the tourist, and consumers cannot just go to the corner
supermarket or the neighborhood retailer to see and possibly try out their future purchase.
Classification thus constitutes an indicator, a piece of information that should give confidence to
the consumer before, during and after his stay.
The second objective is to have a standardized listing allowing intermediaries, which are the tour
operators and travel agencies, to have a reference they can use when preparing their catalogues,
when negotiating wholesale deals with a hotel chain, or when putting together a customized
product.
The third objective is that of constituting an instrument for marketing and promotion. This would
be useful, first of all, for the hotels, which by featuring how many stars they have will be able to
promote their specific characteristics, and their additional services, based on the "certification
2|Page
Classification of hotels
Table of content
Contents Page num
Table of content...........................................................................1
1 Introduction...............................................................................1
2 Why Classification?..................................................................2
3 Classification in Mauritius........................................................3
4 System for grading hotel in Mauritius......................................3
5 The need for classification........................................................4
6 Different rating system.............................................................5
6.1 AA rating system (British System)......................................................................................................5
6.2 One Star Hotels..................................................................................................................................6
6.3 Two Star Hotels..................................................................................................................................6
6.4 Three Star Hotels...............................................................................................................................6
6.5 Four Star Hotels.................................................................................................................................6
6.6 Five Star Hotels..................................................................................................................................7
6.7 Red Star Awards.................................................................................................................................7
7 Conclusion................................................................................8
1 Introduction
A hotel is an establishment that provides paid lodging on a short-term basis. It provides basic
accommodation, in time past, consisting only of a room with bed, a cupboard, a small table and a
washstand and is has been largely been replaced by rooms with modern facilities including en-
suite bathrooms and air conditioning or climate control. Hotels in Mauritius have a complete
database of the entire leading 1 star, 2 stars, 3 stars, 4 stars and 5 stars hotels in Mauritius. Hotels
in Mauritius has also lists of all types of accommodation such as exclusive guest houses, bed &
1|Page
Classification of hotels
, Hospitality law
breakfast, boarding inn, beach bungalows, self-catering beach bungalows in Mauritius and
apartments to the smallest of studios. In the past, the star ratings of hotels were determined by
themselves. On 12 April 2012, the Mauritius Tourism Promotion Authority (MTPA) announced
a new classification based on international standards. Classification of hotels is a need in
Mauritius because there so many small and big hotels in the island in order to differentiate them
there must be a standard classification.
2 Why Classification?
The need to classify hotel is to inform consumers. This point is very important because, by
definition, a hotel is far from the home of the tourist, and consumers cannot just go to the corner
supermarket or the neighborhood retailer to see and possibly try out their future purchase.
Classification thus constitutes an indicator, a piece of information that should give confidence to
the consumer before, during and after his stay.
The second objective is to have a standardized listing allowing intermediaries, which are the tour
operators and travel agencies, to have a reference they can use when preparing their catalogues,
when negotiating wholesale deals with a hotel chain, or when putting together a customized
product.
The third objective is that of constituting an instrument for marketing and promotion. This would
be useful, first of all, for the hotels, which by featuring how many stars they have will be able to
promote their specific characteristics, and their additional services, based on the "certification
2|Page
Classification of hotels
