Question 1
Rock band Foo Fighters created a digital street team that sends targeted e-mail messages to
members who receive exclusive news, previews, and opportunities to win prizes. The Foo
Fighters are using ________ to reach Generation Y.
student ambassadors
unconventional sports
cool events
computer games
online buzz
Question 2
Hilton Hotels customizes rooms and lobbies according to location. Northeastern hotels are
sleeker and more cosmopolitan. Southwestern hotels are more rustic. This is an example of
________ segmentation.
demographic
behavioral
psychographic
geographic
cultural
Question 3
________ sales force consists of manufacturers' reps, sales agents, and brokers who earn a
commission based on sales.
Virtual
Domestic