Test Bank: Managing and Using Information Systems 5th Edition Test Bank. (Chapter 1-12)

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Test Bank: Managing and
Using Information Systems
5th Edition Test Bank.
(Chapter 1-12)

, lOMoAR cPSD| 11965964




Chapter 01: The Information Systems Strategy Triangle


Multiple Choice



1. All of the following are identified causes of the 2010 Deepwater Horizon oil spill
EXCEPT for:
a) Repeated failure to follow safety procedures
b) The alignment of the Information Systems Strategy Triangle
c) The failure of automated systems
d) The leadership and organizational culture at BP
e) Inadequate quality standards

Ans: b (Medium)
Response: See page 23-24


2. A general manager should:
a) Rely on IS personnel to make IS decisions
b) Ignore how IS are used and managed
c) Have a deep technical knowledge of IS
d) Understand the use and consequences of technologies relevant to the business
e) Not be expected to ask or understand technology related questions

Ans: d (Easy)
Response: See page 26,32



3. When a company’s business strategy and technology strategy are intertwined, this
situation is known as .
a. convergence
b. alignment
c. dynamic
d. differentiation
e. technologically adjusted

Ans: a (Hard)
Response: See page 25-26

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4. Organizational, cultural, and control variables are considered the used by
decision makers to effect change in their organization.
a. collaboration tools
b. managerial levers
c. events
d. IS
e. organization objectives

Ans: b (hard)
Response: See page 35


5. The is a plan articulating where a business seeks to go
and how it expects to get there.
a. vision statement
b. mission statement
c. stakeholder statement
d. stockholder statement
e. business strategy

Ans: e (Medium)
Response: See page 27


6. Organizations seek to gain a competitive advantage by differentiation, cost, or
.
a. service
b. focus
c. profit
d. value
e. speed

Ans: b (Easy)
Response: See page 29


7. Google has disrupted a number of industries, particularly the advertising and software
industries. Google's ability to quickly and aggressively provide new products and
services is best described by:
a. Porter’s Generic Strategies
b. The Hypercompetition Model
c. The Information Systems Strategy Triangle
d. The Social Business Strategy
e. Customer Relationship Management

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Ans: b (Easy)
Response: See page 31


8. Through the use of various technologies, a ski resort tracks the slopes each customer
skis and the times he or she skis them. Skiers then have the ability to view this
information online, and can choose to seamlessly share their accomplishments on
Facebook. In addition, photographers positioned at the resort post pictures on Facebook
for the skier. This ski resort has worked hard to develop a strong:
a. IS Strategy
b. Social business strategy
c. Business strategy
d. Organizational strategy
e. Customer strategy

Ans: b (Hard)
Resposne: See page 33


9. The organizational strategy should ideally _ the IS strategy.
a. drive
b. complement
c. dictate
d. ignore
e. sustain

Ans: b (Easy)
Response: See page 25


10. The general manager for a retail clothing outlet was recently cited as saying, “IT is
the cornerstone of our company. All of our decisions are based on the sophisticated
systems that we have deployed throughout our organization. IT drives our decisions.”
What position should the manager hold regarding IT and its influence on decision
making?
a. IT should drive business decisions.
b. Organizational goals should drive IT decisions.
c. Organizational strategy should drive IS decision making.
d. Business strategy should drive IS decision making
e. All strategy should be driven by IT strategy.

Ans: d (Hard)
Response: See page 32