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NSGC489 Task 1 Nursing Quality Indicators.

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C489 Task 1 Nursing Quality Indicators .




C489 Task 1 Nursing Quality

Indicators Amber Taylor, RN

Western Governor’s

University August 27, 2020




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, C489 Task 1 Nursing Quality Indicators .



Nursing quality indicators are specific points of interest that are focused on such

as patient falls, pressure ulcer prevalence, and even RN education/ certification. Data is collected

on these specific points of interest and the data collected allows the healthcare facilities to

continue to evaluate their performance on the points of interest so that they can ensure that they

are continuing to improve patient care. (Montavio, 2007)



A. Application of Nursing Quality Indicators

The nursing quality indicators are also known as the nursing sensitive indicators.

These are “the factors that are shown to be directly impacted by nursing. (Sauls, 2013) In the

case scenario discusses there were many concerns with the care that had been given such as the

red area on his spine that was not given attention when it was first noticed by the CNA that

helped take the patient to the bathroom. The CNA also allowed the patient to lay on his back

again after seeing the red area instead of shifting the pressure that potentially caused the

beginning of the pressure ulcer on his spine. Another problem that was identified in this care

scenario was that the patient received a meal that he was not supposed to have. This was

brushed off and attempted to be kept quiet but when the patient’s daughter found out about it

and expressed her concerns, her concerns were dismissed by the nurse caring for the patient.

When the staff applies nursing-sensitive indicators it will allow then to be able to identify and

report issues such as these which interfere with patient care. It will guide and assist them in

situations such as these and prevent negative patient outcomes and will in turn increase patient

satisfaction scores and the quality of care.



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