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Question I1.1.(TCO I1) IAt Ithe managerial Ilevel, Itechnical Iskills Iare Iparticularly Iimportant.
(Points I: I7)
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top Imanagement
operational
I
employeeImiddle
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I management Ifirst-
line Isupervisor Iboard
of Idirectors
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Question I2.2.(TCO I2) IWhich Iof Ithe Ifollowing Iis Ian Iexample Iof Ia Imerger? I(Points I: I7)
Brown IElectronics Iand IKelvin IData ISystems Iform Ia Inew Icompany, Iand IBrown Iand IKelvin Icease
to Iexist.
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Brown IElectronics Ibuys IKelvin IData ISystems Iand Icontinues Ito Ioperate Ias IBrown IElectronics.
Brown IElectronics Ibuys IKelvin IData ISystems, Iand IKelvin Ioperates Ias Ia Isubsidiary Iof IBrown.
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Brown Icompletes Ia Ihostile Itakeover Iof IKelvin.
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None Iof Ithe Iabove
Question I3.3.(TCO I3) IThe ISarbanes-Oxley IAct Irequires to Ivouch Ifor Ithe Itruthfulness Iand
fairness Iof Ithe Ifirm’s Ifinancial Idisclosures. I(Points I: I7)
I
all Iemployees
managers
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senior Imanagers
board Imembers
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senior Imanagers Iand Iboard
Question I4.4.(TCO I4) IMcDonald’s Ioperates Irestaurants Iaround Ithe Iworld Iin Iairports. ITheIagreement
I between IMcDonald’s Iand Ithe Iairports Iis Ia(n) I(Points I: I7)
,global Isourcing Iagreement.
strategic Ialliance.
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global Ibusiness.
exporting
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agreement.Idirect
I
I investment.
Question I5.5.(TCO I5) planning Iis Ithe Iprocess Iby Iwhich Imanagers Iidentify Ialternative
courses Iof Iaction Ithat Ithe Iorganization Imight Ifollow Iif Ivarious Iconditions Iarise. I(Points I: I7)
I
Strategic
I
Standard
Contingenc
I
yIIntegrative
Goal Ioptimization
Question I6.6.(TCO I6) IThe Ioverall Ipurpose Iof Ia Ibusiness Iplan Iis Ito I(Points I: I7)
identify Iall Iactions Irequired Iup Ito Ithe Ipoint Iwhen Ithe Ifirm Iopens Iits Idoors.
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outline Iactivities Ifor Ithe Ibusiness Iin Iits Ifirst Iyear Iof Ioperation.
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provide Iprospective Ilenders Iwith Ia Iblueprint Ifor Iaction.
determine Ipotential Idemand Ifor Ithe Ifirm's Iproduct Ior Iservice
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.determine Ithe Imost Iappropriate Iform Iof Iownership.
,Question I7.7.(TCO I7) IA Iregional Imanufacturing Ioperation Ihas Ithe Ifollowing Idivisions:
I manufacturing, Ifinance, Ihuman Iresources, Imarketing, Iand Ishipping/receiving. IThis Iis Ian Iexample
of
I departmentalization. I(Points I: I7)
functional
location
I
product
I
customer
I
I sequentia
l
Question I8.8.(TCO I8) IAccording Ito IHerzberg, Iwhen factors Iare Iadequate, Iemployees
won't Ibe Isatisfied, Ibut Ithey Iwon't Ibe Idissatisfied Ieither. I(Points I: I7)
I
intrinsic
I hygiene
I motivatin
gIneutral
Question I9.9.(TCO I9) IWhich Iof Ithe Ifollowing Istatements Idoes INOT Idescribe Ian Iadvantage Iof
verbal Icommunication? I(Points I: I7)
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It Iis Ieasy Ito Iuse.
It Iis Iaccurate.
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It Ifacilitates Ifeedback.
It Iis Icomfortable Ifor Imanagers.
It Ican Ibe Idone Iwith Ilittle Ipreparation.
, Question I10.10.(TCO I10) IIncome Istatements, Ibalance Isheets, Iand Iaudits Iare Iexamples Iof Ithe
control Iof I(Points I: I7)
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physical Iresources.
cybernetics.
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I financial
resources.
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organizational Icomplexity.
human Iresources.
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Question I1.1.(TCO I2) IHow Iis Ienvironment Iscanning Ihelpful Ito Ia Imanager Iand Ithe Iorganization?
(Points I: I10)
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Environmental Iscanning Iis Ithe Iprocess Iof Igathering Iinformation Iabout Ievents Iand Itheir
relationships Iwithin Ian Iorganization's Iinternal Iand Iexternal Ienvironments. IThe Ibasic Ipurpose Iof
I
environmental Iscanning Iis Ito Ihelp Imanagement Idetermine Ithe Ifuture Idirection Iof Ithe
I
organization.
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Question I2.2.(TCO I3) IYou Iare Ithe ICEO Iof Ia Ifactory Ithat Imanufactures Ifurniture. IExplain Ibriefly
why Iyour Icompany Ineeds Ito Ibe Isocially Iresponsible. IBriefly Icomment Ion Iany Itwo Iareas Iof Isocial
I
responsibility. I(Points I: I10)
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When Ilooking Iat ISocial Iresponsibility Iit Iis Ian Iethical Iideology Ior Ia Itheory Ian Iorganization Ior Ian
I individual Ihas. IIT Iwould Ibe Ian Iobligation Ito Iact Ito Ibenefit Isociety Ias Ia Iwhole. ISocial
responsibility Iis Ia Iduty Ithat Ithe Iorganization Ihas Ito Iuphold Iand Ithey Ihave Ito Imaintain Ia Ibalance
I
I between Ithe Ieconomy Iand Ithe Iecosystem. IWith Ia Icompany Ithey Iare Iable Ito Iuse Iethical Idecision
I making Ito Isecure Itheir Icompany Iby Imaking Ithe Idecisions Ineeded. IWhen Iyou Ihave Ia Icompany Iin