BUSI 300 TEST 3
Question 1
2 out of 2 points
A message that is sent in response to a sales information request requires an attention-getting sentence.
Selected False
Answer:
Response A person requesting sales information has given some attention to the product,
Feedback: service, or idea already; therefore, an attention-getting sentence is hardly essential.
See 8-2: Sales Messages
Question 2
2 out of 2 points
When using an original approach, choose an anecdote likely familiar to your audience.
Selected False
Answer:
Response When using an original approach, choose an anecdote likely unfamiliar to your
Feedback: audience or use a unique combination of words to describe how a product, service,
or idea can solve the reader’s problem. See 8-2: Sales Messages
Question 3
2 out of 2 points
_____ involves citing the exact words from a source.
Selected a.
Answer: The direct quotation method
Answer Correct. The direct quotation method involves citing the exact words from a source.
Feedback: This method is useful when the exact words have specific impact or expert appeal.
See 9-4: Collecting and Organizing the Data
Response Correct. The direct quotation method involves citing the exact words from a source.
Feedback: This method is useful when the exact words have specific impact or expert appeal.
See 9-4: Collecting and Organizing the Data
Question 4
2 out of 2 points
Which of the following is a guideline for the construction of pie charts?
Selected b.
Answer: If it is not possible to place appropriate labeling information beside each slice, use a
legend to identify each slice.
Answer Correct. When constructing pie charts, label each slice and include information about
Feedback: the quantitative size (percentage, dollars, etc.) of each slice. If you are unable to
attractively place the appropriate labeling information beside each slice, use a legend
to identify each slice. See 10-3: Types of Graphic Aids
Response Correct. When constructing pie charts, label each slice and include information about
Feedback: the quantitative size (percentage, dollars, etc.) of each slice. If you are unable to
attractively place the appropriate labeling information beside each slice, use a legend
to identify each slice. See 10-3: Types of Graphic Aids
Question 5
2 out of 2 points
, Angela wants to teach her employees how to handle customer service complaints efficiently. She wishes to
create a graphical presentation to depict the process. When representing this type of data, Angela should
ideally use a(n) _____.
Selected c.
Answer: flow chart
Answer Correct. When representing this type of data, Angela should ideally use a flowchart.
Feedback: A flowchart is a step-by-step diagram of a procedure or a graphic depiction of a
system or organization. See 10-3: Types of Graphic Aids
Response Correct. When representing this type of data, Angela should ideally use a flowchart.
Feedback: A flowchart is a step-by-step diagram of a procedure or a graphic depiction of a
system or organization. See 10-3: Types of Graphic Aids
Question 6
2 out of 2 points
Most s hort reports include maximum supporting materials to achieve effective communication.
Selected False
Answer:
Response Most short reports include only the minimum supporting materials to achieve
Feedback: effective communication. Short reports focus on the body—problem, method,
findings, and conclusion. See 11-4: Short Reports
Question 7
2 out of 2 points
A graphic that will not fit on the page where it is introduced should be placed in an appendix.
Selected False
Answer:
Response A graphic that will not fit on the page where it is introduced should appear at the top
Feedback: of the following page. The previous page is filled with text that would have ideally
followed the graphic. See 10-4: Including Graphics in Text
Question 8
2 out of 2 points
Darren was asked to document a research paper as part of his final examination. The assignment needed
weeks of careful study and experimentation before submission. Having ignored the paper until the day
before the submission, he felt that he had no choice but to directly lift material off another research article
that he had found on the Internet and present the paper as his own. In other words, Darren is guilty of
_____.
Selected b.
Answer: plagiarism
Answer Correct. In this scenario, Darren is guilty of plagiarism. Plagiarism is the
Feedback: presentation of someone else's ideas or words as your own. See 9-4: Collecting and
Organizing the Data
Response Correct. In this scenario, Darren is guilty of plagiarism. Plagiarism is the
Feedback: presentation of someone else's ideas or words as your own. See 9-4: Collecting and
Organizing the Data
Question 9
2 out of 2 points
Which of the following should you do when interpreting and analyzing a graphic presented within a text?
Question 1
2 out of 2 points
A message that is sent in response to a sales information request requires an attention-getting sentence.
Selected False
Answer:
Response A person requesting sales information has given some attention to the product,
Feedback: service, or idea already; therefore, an attention-getting sentence is hardly essential.
See 8-2: Sales Messages
Question 2
2 out of 2 points
When using an original approach, choose an anecdote likely familiar to your audience.
Selected False
Answer:
Response When using an original approach, choose an anecdote likely unfamiliar to your
Feedback: audience or use a unique combination of words to describe how a product, service,
or idea can solve the reader’s problem. See 8-2: Sales Messages
Question 3
2 out of 2 points
_____ involves citing the exact words from a source.
Selected a.
Answer: The direct quotation method
Answer Correct. The direct quotation method involves citing the exact words from a source.
Feedback: This method is useful when the exact words have specific impact or expert appeal.
See 9-4: Collecting and Organizing the Data
Response Correct. The direct quotation method involves citing the exact words from a source.
Feedback: This method is useful when the exact words have specific impact or expert appeal.
See 9-4: Collecting and Organizing the Data
Question 4
2 out of 2 points
Which of the following is a guideline for the construction of pie charts?
Selected b.
Answer: If it is not possible to place appropriate labeling information beside each slice, use a
legend to identify each slice.
Answer Correct. When constructing pie charts, label each slice and include information about
Feedback: the quantitative size (percentage, dollars, etc.) of each slice. If you are unable to
attractively place the appropriate labeling information beside each slice, use a legend
to identify each slice. See 10-3: Types of Graphic Aids
Response Correct. When constructing pie charts, label each slice and include information about
Feedback: the quantitative size (percentage, dollars, etc.) of each slice. If you are unable to
attractively place the appropriate labeling information beside each slice, use a legend
to identify each slice. See 10-3: Types of Graphic Aids
Question 5
2 out of 2 points
, Angela wants to teach her employees how to handle customer service complaints efficiently. She wishes to
create a graphical presentation to depict the process. When representing this type of data, Angela should
ideally use a(n) _____.
Selected c.
Answer: flow chart
Answer Correct. When representing this type of data, Angela should ideally use a flowchart.
Feedback: A flowchart is a step-by-step diagram of a procedure or a graphic depiction of a
system or organization. See 10-3: Types of Graphic Aids
Response Correct. When representing this type of data, Angela should ideally use a flowchart.
Feedback: A flowchart is a step-by-step diagram of a procedure or a graphic depiction of a
system or organization. See 10-3: Types of Graphic Aids
Question 6
2 out of 2 points
Most s hort reports include maximum supporting materials to achieve effective communication.
Selected False
Answer:
Response Most short reports include only the minimum supporting materials to achieve
Feedback: effective communication. Short reports focus on the body—problem, method,
findings, and conclusion. See 11-4: Short Reports
Question 7
2 out of 2 points
A graphic that will not fit on the page where it is introduced should be placed in an appendix.
Selected False
Answer:
Response A graphic that will not fit on the page where it is introduced should appear at the top
Feedback: of the following page. The previous page is filled with text that would have ideally
followed the graphic. See 10-4: Including Graphics in Text
Question 8
2 out of 2 points
Darren was asked to document a research paper as part of his final examination. The assignment needed
weeks of careful study and experimentation before submission. Having ignored the paper until the day
before the submission, he felt that he had no choice but to directly lift material off another research article
that he had found on the Internet and present the paper as his own. In other words, Darren is guilty of
_____.
Selected b.
Answer: plagiarism
Answer Correct. In this scenario, Darren is guilty of plagiarism. Plagiarism is the
Feedback: presentation of someone else's ideas or words as your own. See 9-4: Collecting and
Organizing the Data
Response Correct. In this scenario, Darren is guilty of plagiarism. Plagiarism is the
Feedback: presentation of someone else's ideas or words as your own. See 9-4: Collecting and
Organizing the Data
Question 9
2 out of 2 points
Which of the following should you do when interpreting and analyzing a graphic presented within a text?
