Quality of Healthcare
Tricia Ashton
Chamberlain University
NR 532-Healthcare Operational Planning and Management
Dr Robin Moyers
August 22, 2021
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Quality of Healthcare
Nursing is a constantly evolving and in this healthcare environment it needs evolve too to
meet the changing patient and clinical needs. According to Havaei et al., 2019, the model of
nursing care is of the primary determinants of success in nursing practice. The model of nursing
care typically influences the quality of healthcare and affects the level of medical care
utilization. Currently, the organization employs total-patient care as the central nursing model.
This model is intensive and recognized among the oldest models of nursing care. Nurses work in
shifts to attend to the patient’s needs. However, this model is outdated and requires a
comprehensive review. A transformative model is needed to augment the quality of healthcare
further and reduce healthcare costs. The purpose of this paper is to examine the viability and
efficacy of the primary nursing model as an alternative to total-patient care to improve outcomes
and reduce costs at the organization, with a specific focus on patient safety goals.
New Nursing Care Delivery Model and Patient Safety Goals
The Joint Commission identifies several patient safety goals to be prioritized by
healthcare organizations. Two important goals for the organization regarding the introduction of
the new nursing care model include improving effective communication and enhancing the
safety of high-alert medications. Effective communication is a crucial element in the delivery of
quality care to achieve optimal patient outcomes. Effective communication reduces the risk of
misinterpretation, misinformation, and confusion that are likely to affect patient safety outcomes
adversely. On the other hand, the safety of high-alert medications is also a priority, given the
heightened risk of causing harm when misused. Thus, the proposed nursing care model should
address and meet these two goals, providing limitless opportunities for improving
communication effectiveness and enhancing the safety of medications (Havaei et al., 2019).