Communication Developing Effective Teams DOWNLOAD TO SCORE A
Challenge #2: Improving Trust and Communication
1) Which of the following initiatives would best improve trust across a team: Meet
frequently to discuss any obstacles the team faces, as well as listen to input from
team members regarding the status of the project.
2) Which of the following behaviors is likely to improve trust within a team:
following through on commitments.
3) Which of the following behaviors is likely to improve trust within a team: Taking
an approach of team responsibility for successes and failures.
4) Which of the following communication methods would be the best fit for this
scenario: Face-to-face meeting.
5) Which of the following communication methods would be the best fit for this
scenario: Teleconference
6) Which of the following communication methods would be the best fit for this
scenario: Email
7) Which of the following statements accurately describes what happened in this
scenario as it relates to the communication process: Andrew’s contextual
understanding of “send” was an internal filter disrupting the communication process.
8) Once Andrew sent the wrong file, which of the following could have addressed
the mistake prior to the meeting: Kyle replies to Andrew’s initial email to clarify if
the expense report is what Andrew intended to send the team.
9) Which of the following statements accurately describes what happened in this
scenario as it relates to the communication process: Andrew’s handwriting was an
external filter affecting the communication process.
10) Which of the following edits demonstrates contextual meaning: Kyle swaps out DPI
and uses image resolution instead since the term DPI is specific to printing design, but
he is confident that his boss will know what image resolution is.
11) Which of the following edits demonstrates denotation: Kyle notes that he
accidentally wrote, the fall line may look old in that environment when he meant to