WGU C468 INFORMATION MANAGEMENT AND APPLICATION OF TECHNOLOGY

WGU C468 INFORMATION MANAGEMENT AND APPLICATION
OF TECHNOLOGY
System security involves protection against
A) poor system design
B) noncompliant users
C) deliberate attacks, errors, omissions, disasters, and viruses
D) vendor breech of support contract

ANSWERS: C) deliberate attacks, errors, omissions, disasters, and viruses

Which of the following is a mechanism that logs a user off the system after a specified period of
inactivity on the terminal or computer?
A) automatic sign-off
B) remote access
C) automatic access
D) automatic password protection

ANSWERS: A) automatic sign-off

The sharing of private information in a situation in which a relationship has been established for the
purpose of treatment, or delivery of services, with the understanding that this information will remain
protected is _____________?
A) information privacy
B) privacy
C) confidentiality
D) information system security

ANSWERS: C) confidentiality

____________ is a combination of hardware and software that forms a barrier between systems, or
different parts of a single system to protect those systems from unauthorized access.
A) Antivirus software
B) Firewall
C) Physical security
D) Application security

ANSWERS: B) Firewall

The ability to use a health enterprise's information system from outside locations such as a
physician's office is known as ___________.
A) remote access
B) automatic access
C) system connectivity
D) auto connectivity

ANSWERS: A) remote access

What are the driving forces behind the Health Information Exchange (HIE) movement?
A) provider demands for cost containment

,B) international demands
C) healthcare insurance reform
D) federal legislation, and demands for safer, more efficient healthcare

ANSWERS: D) federal legislation, and demands for safer, more efficient healthcare

How do Health Information Exchanges (HIEs) impact healthcare delivery?
A) HIEs have the capacity to improve the quality of care delivered by decreasing access to records
B) HIEs have limited impact at this time
C) HIEs increase the efficiency and potentially the quality of the healthcare delivery system
D) HIEs have not been shown to impact the safety of care delivered

ANSWERS: C) HIEs increase the efficiency and potentially the quality of the healthcare delivery
system

Information and data privacy
A) provide protection for healthcare information only
B) includes the right to choose the conditions and extent to which information is shared
C) are best maintained through paper backups
D) only applies when a HIPAA release form is signed

ANSWERS: B) includes the right to choose the conditions and extent to which information is shared

The Health Information Technology for Economic and Clinical Health Act (HITECH) is known for all of
the following except:

A) Including a privacy rule establishing national standards for protecting health information
B) Funded workforce training, and new technology research and development in HIT
C) Ensured the collection of aggregate data that could be used to improve policy decisions relative to
allocation of services and population health
D) Provided funds and incentives to increase the adoption of EHRs by providers

ANSWERS: A) Including a privacy rule establishing national standards for protecting health
information

The SWOT analysis is conducted in what phase of information system life cycle?
A) evaluation phase
B) monitoring and control phase
C) implementation phase
D) strategic planning phase

ANSWERS: D) strategic planning phase

Training documents are developed and user training occurs in which phase of the project
management life cycle (PMLC)?
A) evaluation phase
B) design/plan phase
C) implementation phase
D) monitoring and control phase

,ANSWERS: C) implementation phase

Maintenance of an information system includes all of the following except ____________.
A) problem solving and debugging
B) training end users
C) performing file-backup procedures
D) updating security protections

ANSWERS: B) training end users

Who determines the project implementation strategy?
A) the system analyst
B) the vendor
C) the implementation committee
D) the board of directors and CEO

ANSWERS: C) the implementation committee

The first task of the project implementation committee is to ____________.
A) gather data
B) develop a timeline
C) recruit key stakeholders
D) establish subcommittees

ANSWERS: B) develop a timeline

An advantage to using super users for system training is that ___________.
A) super users leave after the initial training is complete
B) super users have extensive preparation in learning theory
C) super users have a specialized knowledge of both the system and clinical areas
D) super users have in-depth knowledge of system code

ANSWERS: C) super users have a specialized knowledge of both the system and clinical areas

What is the most important factor in maintaining the proper use of an information system?
A) revenue and resources
B) planning
C) education
D) implementation

ANSWERS: C) education

Training class content should address the following area(s):
A) how class trainers were selected
B) basic computer literacy, workflow, policies, and human factors
C) computer-related positions in the facility
D) how to lodge complaints on the information system that was selected

ANSWERS: B) basic computer literacy, workflow, policies, and human factors

, Personal Health Record (PHR) use for management of chronic conditions is felt to hold great promise
for which of the following reasons?
A) PHRs reduce physician case loads
B) PHRs have conclusively been shown to decrease the number of face-to-face visits and phone
calls
C) PHRs may serve to heighten client disparities
D) PHRs may help health systems achieve greater efficiency through facilitating prescription refills,
communication, and improved coordination of chronic conditions as well as quality of care

ANSWERS: D) PHRs may help health systems achieve greater efficiency through facilitating
prescription refills, communication, and improved coordination of chronic conditions as well as quality
of care

Client engagement is considered to be critical to achieving healthcare reform. Fully functional PHRs
support which of the following principles that engage clients in their own care?

A) Client control, individualized care based upon client needs and values, and shared knowledge with
easy flow of information
B) Informed provider choice for out-of-network participants
C) Provider option to participate with email access only
D) To decrease the number of face-to-face visits and phone calls

ANSWERS: A) Client control, individualized care based upon client needs and values, and shared
knowledge with easy flow of information

Benefits associated with PHRs include the following:
A) Improved client satisfaction, outcomes and communication with fewer telephone calls and
outpatient visits
B) Improved payer satisfaction and data collection
C) Reduced revenue cycle
D) Reduced coordination of care

ANSWERS: A) Improved client satisfaction, outcomes and communication with fewer telephone calls
and outpatient visits

What is the basic premise underlying value-based reimbursement?
A) Physician payment is based on volume of services
B) Client will play a less active role in this payment method
C) Providers are rewarded financially for good results
D) Payment is based on the value of tests and treatments to patient and organizational outcomes

ANSWERS: D) Payment is based on the value of tests and treatments to patient and organizational
outcomes

Which of the following statements most accurately reflects what the Informatics Nurse Specialist
(INS) needs to know when working with end users to purchase or design an information system
relative to reimbursement of services?
A) Can the current system, or the system under consideration, support reimbursement requirements?
Compliance deadlines? Automatic capture of charges?