Name Clas Dat
: s: e:
Chapter 1: A Career as an Administrative Medical Assistant
1. Job responsibilities of the medical assistant may include executing banking responsibilities.
a. True
b. False
ANSWER: True
2. The medical assistant is the one responsible for following directions if an emergency arises.
a. True
b. False
ANSWER: True
3. Assertiveness involves being pushy and overbearing.
a. True
b. False
ANSWER: False
4. Tasks required of the administrative medical assistant may include preparing manuscripts.
a. True
b. False
ANSWER: True
5. The most important personality traits for a medical assistant are to like people and to want to make a great deal of
money.
a. True
b. False
ANSWER: False
6. People facing death may have extreme responses to the situation.
a. True
b. False
ANSWER: True
7. A hospice program offers medical care and support to patients and family members dealing with a terminal illness and
loss of a loved one.
a. True
b. False
ANSWER: True
8. A career in health care is desirable because there is a very low level of stress.
a. True
b. False
ANSWER: False
9. Certification for any health care professional is controlled by government agencies.
a. True
Copyright Cengage Learning. Powered by Cognero. Page 1
, Name Clas Dat
: s: e:
Chapter 1: A Career as an Administrative Medical Assistant
b. False
ANSWER: False
10. A professional attitude involves
a. confidence. b. responsibility.
c. empathy. d. all of the above.
ANSWER: d
11. The heart of the health care professional involves
a. putting yourself first. b. empathy and service.
c. good computer skills. d. skill and education.
ANSWER: b
12. One job responsibility of the administrative medical assistant would be
a. sterilizing equipment.
b. assisting with diagnostic procedures.
c. updating and maintaining patient records.
d. administering medications and giving injections.
ANSWER: c
13. All of the following are job responsibilities of the medical assistant except:
a. Understanding medical terminology b. Giving medical advice
c. Maintaining confidentiality d. Educating patients
ANSWER: b
14. The projected faster-than-average growth in health care employment opportunities is due to
a. the rise in career training programs.
b. rapid expansion of health insurance coverage.
c. advances in clinical research.
d. technological advances and an aging population.
ANSWER: d
15. Being able to put yourself in the patient’s situation and understand his or her viewpoint is an important skill known as
a. empathy. b. demeanor.
c. sympathy. d. integrity.
ANSWER: a
16. At which stage of dying does a patient with a terminal illness reach a point of feeling at peace?
a. Bargaining b. Anger
c. Acceptance d. Denial
ANSWER: c
17. Which stage of dying appears to be a defense mechanism that happens initially and may recur at other times during
the dying process?
Copyright Cengage Learning. Powered by Cognero. Page 2
: s: e:
Chapter 1: A Career as an Administrative Medical Assistant
1. Job responsibilities of the medical assistant may include executing banking responsibilities.
a. True
b. False
ANSWER: True
2. The medical assistant is the one responsible for following directions if an emergency arises.
a. True
b. False
ANSWER: True
3. Assertiveness involves being pushy and overbearing.
a. True
b. False
ANSWER: False
4. Tasks required of the administrative medical assistant may include preparing manuscripts.
a. True
b. False
ANSWER: True
5. The most important personality traits for a medical assistant are to like people and to want to make a great deal of
money.
a. True
b. False
ANSWER: False
6. People facing death may have extreme responses to the situation.
a. True
b. False
ANSWER: True
7. A hospice program offers medical care and support to patients and family members dealing with a terminal illness and
loss of a loved one.
a. True
b. False
ANSWER: True
8. A career in health care is desirable because there is a very low level of stress.
a. True
b. False
ANSWER: False
9. Certification for any health care professional is controlled by government agencies.
a. True
Copyright Cengage Learning. Powered by Cognero. Page 1
, Name Clas Dat
: s: e:
Chapter 1: A Career as an Administrative Medical Assistant
b. False
ANSWER: False
10. A professional attitude involves
a. confidence. b. responsibility.
c. empathy. d. all of the above.
ANSWER: d
11. The heart of the health care professional involves
a. putting yourself first. b. empathy and service.
c. good computer skills. d. skill and education.
ANSWER: b
12. One job responsibility of the administrative medical assistant would be
a. sterilizing equipment.
b. assisting with diagnostic procedures.
c. updating and maintaining patient records.
d. administering medications and giving injections.
ANSWER: c
13. All of the following are job responsibilities of the medical assistant except:
a. Understanding medical terminology b. Giving medical advice
c. Maintaining confidentiality d. Educating patients
ANSWER: b
14. The projected faster-than-average growth in health care employment opportunities is due to
a. the rise in career training programs.
b. rapid expansion of health insurance coverage.
c. advances in clinical research.
d. technological advances and an aging population.
ANSWER: d
15. Being able to put yourself in the patient’s situation and understand his or her viewpoint is an important skill known as
a. empathy. b. demeanor.
c. sympathy. d. integrity.
ANSWER: a
16. At which stage of dying does a patient with a terminal illness reach a point of feeling at peace?
a. Bargaining b. Anger
c. Acceptance d. Denial
ANSWER: c
17. Which stage of dying appears to be a defense mechanism that happens initially and may recur at other times during
the dying process?
Copyright Cengage Learning. Powered by Cognero. Page 2
