CHAPTER 1
1.Pfeffer's seven HR themes relevant to healthcare include:
USING SELF-MANAGING TEAMS AND DECENTRALIZATION
2. Which of the following is an HR metric?
COSTS PER HIRE
3.Competitive advantage in the workforce is challenging to achieve because
IT TAKES TIME TO DO SO
4. Augmenting status distinctions and barriers is one of the seven HR practices for effective
healthcare organizations.
FALSE
5. Implementation of an HR strategy requires management of internal and external stakeholders.
TRUE
6. Which of the following is not part of a balanced scorecard?
MEASURES OF THE INTERNAL AND EXTERNAL ENVIRONMENTS
7. In a study of HR leaders in 1,000 organizations, what percentage reported they belonged to the
executive team?
67%
8. The immediate goal of building a strong HR brand is to attract and retain the best employees.
TRUE
9. The number of HR staff members in most organizations
CONTINUES TO DECLINE
10. HR is moving from appraisals with multiple inputs to supervisor input only.
FALSE
11. Why should healthcare organizations be concerned about integrating business strategies and
HR?
TO ENHANCE ORGANIZATIONAL OUTCOMES
12. Understanding the significance of HR management is as relevant to line managers as it is to
HR managers.
TRUE
, CHAPTER 2
1) True or False: An impaired practitioner is a healthcare professional who is able to carry out his
or her duties with reasonable skills and safety
FALSE
2) The future shortage of nurses will be affected by all of the following except
DECREASING NURSE SALARIES
3) What are the five key roles of nurses?
Assessment, diagnosis, planning, implementation, and evaluation
4) An art therapist is a type of allied health professional.
TRUE
5) Which of the following is not a primary role of a healthcare administrator?
DELIVER CARE
6) The development of healthcare professionals is related to all of the following except
DECREASE USE OF TECHNOLOGY DUE TO COSTS
7) Interdisciplinary care teams include
PRACTITIONERS/ PROVIDERS, PATIENTS AND THEIR FAMILY MEMBERS
8)In 2004, what percentage of RNs were not employed in nursing?
17%
9) Which of the following is not a primary reason for the increased supply and demand for
healthcare professionals?
FLEXIBLE WORK SCHEDULES
10) A profession is a means of support, while an occupation requires specialization and
knowledge.
FALSE
11) What percentage of the US labor force do healthcare jobs constitute?
6.5 PERCENT
12) True or False: Most healthcare professionals are employed by hospitals.
TRUE
1.Pfeffer's seven HR themes relevant to healthcare include:
USING SELF-MANAGING TEAMS AND DECENTRALIZATION
2. Which of the following is an HR metric?
COSTS PER HIRE
3.Competitive advantage in the workforce is challenging to achieve because
IT TAKES TIME TO DO SO
4. Augmenting status distinctions and barriers is one of the seven HR practices for effective
healthcare organizations.
FALSE
5. Implementation of an HR strategy requires management of internal and external stakeholders.
TRUE
6. Which of the following is not part of a balanced scorecard?
MEASURES OF THE INTERNAL AND EXTERNAL ENVIRONMENTS
7. In a study of HR leaders in 1,000 organizations, what percentage reported they belonged to the
executive team?
67%
8. The immediate goal of building a strong HR brand is to attract and retain the best employees.
TRUE
9. The number of HR staff members in most organizations
CONTINUES TO DECLINE
10. HR is moving from appraisals with multiple inputs to supervisor input only.
FALSE
11. Why should healthcare organizations be concerned about integrating business strategies and
HR?
TO ENHANCE ORGANIZATIONAL OUTCOMES
12. Understanding the significance of HR management is as relevant to line managers as it is to
HR managers.
TRUE
, CHAPTER 2
1) True or False: An impaired practitioner is a healthcare professional who is able to carry out his
or her duties with reasonable skills and safety
FALSE
2) The future shortage of nurses will be affected by all of the following except
DECREASING NURSE SALARIES
3) What are the five key roles of nurses?
Assessment, diagnosis, planning, implementation, and evaluation
4) An art therapist is a type of allied health professional.
TRUE
5) Which of the following is not a primary role of a healthcare administrator?
DELIVER CARE
6) The development of healthcare professionals is related to all of the following except
DECREASE USE OF TECHNOLOGY DUE TO COSTS
7) Interdisciplinary care teams include
PRACTITIONERS/ PROVIDERS, PATIENTS AND THEIR FAMILY MEMBERS
8)In 2004, what percentage of RNs were not employed in nursing?
17%
9) Which of the following is not a primary reason for the increased supply and demand for
healthcare professionals?
FLEXIBLE WORK SCHEDULES
10) A profession is a means of support, while an occupation requires specialization and
knowledge.
FALSE
11) What percentage of the US labor force do healthcare jobs constitute?
6.5 PERCENT
12) True or False: Most healthcare professionals are employed by hospitals.
TRUE
