Question 1 of 40
5.0/ 5.0 Points
Which of the following statements is applicable to managers during a union organizing
campaign?
A. Managers can answer some employee questions.
B. Managers can threaten or interrogate employees.
C. Managers can make promises.
D. Managers can ask employees questions about unions or voting.
Question 2 of 40
0.0/ 5.0 Points
Which of the following is a TRUE statement about Human Resources arbitration?
A. Managers and employees find the varying outcomes of arbitration to be annoying.
B. HR arbitration does not promote compromise.
C. HR arbitration is usually specified as a component or option of a progressive discipline
policy.
D. HR arbitration must be requested in each case and cannot be specified in a collective
bargaining agreement.
Question 3 of 40
5.0/ 5.0 Points
A(n) __________ labor practice is an action taken in violation of federal labor law usually during
some phase of union organizing and usually committed by management.
A. probationary
B. unfair
C. violating
D. mediating
Question 4 of 40
5.0/ 5.0 Points
Which of the following is TRUE about mediation?
A. It is a more formal process than arbitration.
B. A mediator has no power to impose a solution.
C. A mediated agreement is legally binding without a court order.
D. Mediation has formal rules of evidence and set procedures to follow.
Question 5 of 40
5.0/ 5.0 Points
During the __________ stage of decertification, management is legally permitted to respond
only to employee questions about decertification.
, A. initial
B. initiation
C. final offer
D. petition
Question 6 of 40
5.0/ 5.0 Points
If a decertification drive reaches the __________ stage, an employer can still do little more than
answer employee questions.
A. initial
B. initiation
C. final offer
D. petition
Question 7 of 40
5.0/ 5.0 Points
An example of the unfair labor practice of promising is:
A. A manager tells an employee, “It is difficult or impossible to acquire respect and humane
treatment through a contract.”
B. A manager says to an employee, “Help defeat this union and you can have that day
shift job you’ve always wanted,”
C. The CEO says to an employee group, “Vote this union in and we’re going to close.”
D. A supervisor asks an employee, “Are you going to vote for or against the union?”
Question 8 of 40
5.0/ 5.0 Points
Which of the following is a TRUE statement about arbitration?
A. Arbitration is conducted in a public forum so others will be aware of its proceedings.
B. It is useful in determining fault regarding disclosure.
C. In situations involving customers, goodwill may be damaged.
D. Arbitration usually saves time but is as expensive as a trial.
Question 9 of 40
5.0/ 5.0 Points
Unionizing professionals is appropriate for all of the following reasons EXCEPT:
A. unions, in the opinions of many, support and protect professionalism.
B. a union will require management to give professionals what they deserve. These rewards
include better pay and benefits, better staffing ratios and increased respect.
C. disciplinary processes and all other rules will be delivered in an arbitrary manner.
D. job security will be greater with a union.
5.0/ 5.0 Points
Which of the following statements is applicable to managers during a union organizing
campaign?
A. Managers can answer some employee questions.
B. Managers can threaten or interrogate employees.
C. Managers can make promises.
D. Managers can ask employees questions about unions or voting.
Question 2 of 40
0.0/ 5.0 Points
Which of the following is a TRUE statement about Human Resources arbitration?
A. Managers and employees find the varying outcomes of arbitration to be annoying.
B. HR arbitration does not promote compromise.
C. HR arbitration is usually specified as a component or option of a progressive discipline
policy.
D. HR arbitration must be requested in each case and cannot be specified in a collective
bargaining agreement.
Question 3 of 40
5.0/ 5.0 Points
A(n) __________ labor practice is an action taken in violation of federal labor law usually during
some phase of union organizing and usually committed by management.
A. probationary
B. unfair
C. violating
D. mediating
Question 4 of 40
5.0/ 5.0 Points
Which of the following is TRUE about mediation?
A. It is a more formal process than arbitration.
B. A mediator has no power to impose a solution.
C. A mediated agreement is legally binding without a court order.
D. Mediation has formal rules of evidence and set procedures to follow.
Question 5 of 40
5.0/ 5.0 Points
During the __________ stage of decertification, management is legally permitted to respond
only to employee questions about decertification.
, A. initial
B. initiation
C. final offer
D. petition
Question 6 of 40
5.0/ 5.0 Points
If a decertification drive reaches the __________ stage, an employer can still do little more than
answer employee questions.
A. initial
B. initiation
C. final offer
D. petition
Question 7 of 40
5.0/ 5.0 Points
An example of the unfair labor practice of promising is:
A. A manager tells an employee, “It is difficult or impossible to acquire respect and humane
treatment through a contract.”
B. A manager says to an employee, “Help defeat this union and you can have that day
shift job you’ve always wanted,”
C. The CEO says to an employee group, “Vote this union in and we’re going to close.”
D. A supervisor asks an employee, “Are you going to vote for or against the union?”
Question 8 of 40
5.0/ 5.0 Points
Which of the following is a TRUE statement about arbitration?
A. Arbitration is conducted in a public forum so others will be aware of its proceedings.
B. It is useful in determining fault regarding disclosure.
C. In situations involving customers, goodwill may be damaged.
D. Arbitration usually saves time but is as expensive as a trial.
Question 9 of 40
5.0/ 5.0 Points
Unionizing professionals is appropriate for all of the following reasons EXCEPT:
A. unions, in the opinions of many, support and protect professionalism.
B. a union will require management to give professionals what they deserve. These rewards
include better pay and benefits, better staffing ratios and increased respect.
C. disciplinary processes and all other rules will be delivered in an arbitrary manner.
D. job security will be greater with a union.
